Ratings based on 974 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
Great location
Comment from Hotel Management
19 Apr 2024 by Henk Penninkhof, Hotel Management
Dear Gillian,Thank you for your positive review, hopefully we can welcome you again in the future and earn a 5-star review from you!Kindest regards,Henk PenninkhofFront desk Ghent Marriott hotel
by A verified traveler from Califon
Posted 5 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Henk Penninkhof, Hotel Management
Dear Michael,Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We are delighted to hear that you had an enjoyable experience overall.Your positive comments about our staff, amenities, and cleanliness are greatly appreciated. We strive to provide our guests with exceptional service and a comfortable stay, and it is always rewarding to know when we have succeeded.We have taken note of your feedback regarding the breakfast options and will certainly look into ways to enhance this aspect of our offerings to better meet the expectations of our valued guests like you.We hope to have the pleasure of welcoming you back to our hotel in the near future and providing you with another memorable stay.Kindest regards,Henk PenninkhofReception Marriott Ghent hotel
by A verified traveler
Posted 2 Apr 2024
Perfect location for sightseeing Ghent; most, if not all, points of interest in easy walking distance. Clean, well appointed hotel that directly opens onto the Korenlei. Had a great stay in Ghent thanks to a good base camp at the Marriott!
Comment from Hotel Management
3 Apr 2024 by Katrien Docheva, Hotel Management
Dear Mohit,Thank you for your glowing review! We're thrilled to hear that you enjoyed our hotel's prime location, making it convenient for you to explore all the sights and attractions Ghent has to offer. It's fantastic to know that you found our hotel clean, well-appointed, and ideally situated along the picturesque Korenlei.Providing a comfortable and enjoyable stay for our guests is our top priority, and we're delighted that we could contribute to your positive experience in Ghent. We're honored to have served as your base camp during your visit.Thank you for choosing to stay with us at the Marriott, and we look forward to welcoming you back for another memorable stay in the future. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Safe travels!Kind regards,Marriott GhentKatrien Docheva
by A verified traveler
Posted 28 Mar 2024
The hotel is in an excellent location, walking distance to all sights. The hotels decor was nice. The rooms and hotel overall were very clean. The breakfast was very nice with many options in the buffet. The staff were very polite and helpful. I would recommend the hotel to other travelers.
Comment from Hotel Management
30 Mar 2024 by Katrien Docheva, Hotel Management
Dear Yvonne,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and found our location, decor, cleanliness, breakfast, and staff to your satisfaction.It's wonderful to know that our central location made it convenient for you to explore the nearby sights. We take great pride in maintaining a clean and welcoming environment for our guests, and we're delighted that you found both the rooms and the hotel overall to be very clean.Our team strives to provide exceptional service, so we're pleased to hear that you found our staff polite and helpful. Your recommendation means a lot to us, and we're grateful for your kind words.We look forward to welcoming you back on your next visit, and please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.Warm regards,Katrien DochevaMarriott Ghent
by A verified traveler
Posted 16 Feb 2024
Friendly staff who could not be faulted on service. Step out the door and you are in the middle of the old town
Comment from Hotel Management
26 Feb 2024 by Ghent Marriott Hotel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
6 Feb 2024 by Director of Operations, Hotel Management
Thank you so much for taking the time to share your feedback with us. We're thrilled to know that we were able to meet your expectations.We continuously strive to provide exceptional service and experiences to all our guests, and your feedback motivates us to keep improving.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another wonderful experience in the future!Warm regards
by A verified traveler
Posted 11 Jan 2024
Comment from Hotel Management
1 Feb 2024 by Director of Operations, Hotel Management
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
by A verified traveler
Posted 9 Jan 2024 on Hotels
Comment from Hotel Management
1 Feb 2024 by Director of Operations, Hotel Management
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
by A verified traveler
Posted 24 Dec 2023 on Hotels
Comment from Hotel Management
1 Feb 2024 by Director of Operations, Hotel Management
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
by A verified traveler
Posted 22 Dec 2023 on Hotels
Best location in the centre overlooking the canal. Very friendly staff. If you want to eat in the Grill restaurant then book in advance. we tried to book on arrival for both nights we were in Gent, but it was fully booked both nights as very small.
Comment from Hotel Management
1 Feb 2024 by Director of Operations, Hotel Management
We hope this message finds you well. On behalf of the entire team at our hotel, we would like to express our sincere gratitude for choosing us during your recent stay.It was truly a pleasure hosting you, and we trust that your experience was nothing short of exceptional. Our team is committed to providing the highest level of service, and we are delighted to hear that you enjoyed your time with us.We value your feedback, and it plays a crucial role in helping us enhance our services. If you have any comments, suggestions, or specific highlights from your stay that you'd like to share, we would love to hear them.Thank you once again for choosing us. We look forward to the opportunity of welcoming you back for another memorable experience.Safe travels, and please do not hesitate to reach out if there's anything else we can assist you with.Warm regards
