Ratings based on 865 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 8 May 2024
Love Gerringong and area - epecially time at Crooked River winery just up the road for great food and wine
by A verified traveler from Kenmore
Posted 1 May 2024
Great room and restaurant
by A verified traveler
Posted 6 Apr 2024
The gardener made a lot of noise with a leaf blower before 9am. Very disappointing guests are still sleeping before 9am.
by A verified traveler
Posted 1 Apr 2024
Great hotel with friendly staff. We had dinner in the restaurant which was fantastic. Our only grumble was the very high sides on the bath tub which made getting into the bath to shower somewhat precarious. We’d definitely return.
by A verified traveler
Posted 15 Mar 2024 on Hotels
by A verified traveler
Very happy
Posted 26 Feb 2024 on HotelsThe room was very clean. Nice pool. Friendly staff
Comment from Hotel Management
16 Mar 2024 by Mercure Gerringong, Hotel Management
Dear Farnoosh,We are so pleased to hear you had a wonderful stay here with us at Mercure Gerringong.It is always such a pleasure to receive positive feedback. We appreciate you taking the time to give us feedback about the room.Thank you again for taking the time to share your experience with us. We look forward to having you stay with us again in the future.Sincerely,Sonya Reservations
by A verified traveler
Posted 6 Feb 2024 on Wotif
Staff, Cleanliness, the room, option of live music Fri & Sat evenings (enjoyed the music/entertainers).
Thank You.
Comment from Hotel Management
19 Feb 2024 by Mercure Gerringong Resort, Hotel Management
Gerard, thank you for your wonderful review. We hope to see you again soon.Kind Regards,Mercure Gerringong Team
by A verified traveler
Posted 5 Feb 2024
A perfect resort for a weekend holiday. The location, nestled in the scenic Gerringong region, provided a serene backdrop. The amenities were satisfactory, and the overall experience was excellent.
Comment from Hotel Management
19 Feb 2024 by Mercure Gerringong Resort, Hotel Management
Devanshu, thank you for your wonderful review. We hope to see you again in the future.Kind Regards,Mercure Gerringong Team
by A verified traveler
Posted 7 Jan 2024
I would not stay at this hotel again. Its definitely not the worst but for the money I wasn't impressed. One thing I would do next time is not book with expedia but book directly with the resort as you can have more flexibility is resolving situations and getting money back. The breakfast options where poor especially when paying $50 per adult extra everyday. I would recommend the hotel update their menu to have more variety for different dietary requirements. Beds where average. Rooms are tidy. Pools are clean but would be better if it was heated. Spa is permanently closed and expedia advertised that they had a spa which is misleading.