Ratings based on 24 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
by A verified traveler
Amazing Ryokan Experience
Posted 8 Sep 2023 on HotelsAbsolutely amazing stay at this Ryokan. We stayed one night as part of a 3-week Japan trip and it felt like a holiday within a holiday. Everything impeccable, friendly service and fantastic comfort. The meals were out of this world good, our room had a private Onsen which was amazing, but there's also an outdoor Onsen which you can enjoy at pretty much any time. Lovely stay!
by A verified traveler from California, USA
Posted 7 Sep 2018
Situated at a very nice and quiet location, Suihoen was a fantastic and a high-end place to stay. Their hospitality, food, and facilities were beyond our expectations. Their indoor and outdoor Onsen were pleasant, and our room with a private Onsen was so relaxing and comfortable. Dinner and breakfast served were delicious because of its local rice, vegetables, special tofu and beef. We highly recommend Suihoen for anyone who look for an authentic kaiseki Ryokan experience in a wonderful hot spring environment.
Comment from Hotel Management
15 Sep 2018 by Kaisekiyado Suihouen young president , Hotel Management
Dear Yutaka
Thank you for your feedback.
We are very honor that you gave us a lot of wonderful compliments and we are glad that you are satisfied with staying here. If you have a time to visit here again, please visit here again. We have been waiting for you anytime you can visit here. We are looking forward to seeing you again. Thank you. Best regards.
by A verified traveler
Posted 21 Jun 2018
by Annie
Great Stay in Gero
Posted 22 Apr 2017 on HotelsExcellent service from the moment I parked my car in the parking lot next to the front entrance. They assisted us for our luggage and the seamless check in. The room is bigger than the normal Japanese style bedroom, and a separated room for changing and luggages. The private onsen on the 2nd floor and the public ones on the 5th floor are the must visit during the stay. The dinner came in 14 courses and the hida beef is unbeatable, and the breakfast is fantastic too.
by A verified traveler
Posted 24 Dec 2023
by A verified traveler
Posted 10 Dec 2023
by A verified traveler
Posted 4 Mar 2023
溫泉酒店的職員服務非常親切專業
酒店房間及設備新而且乾淨
而且別棟悠佳亭不招待兒童
所以非常安靜
露天溫泉座園設計優雅
另亦有免費私人風呂可使用
全部在入住時間內都可使用
因防疫限制溫泉使用人數
用平板電腦可實時見到各溫泉使用人數
不會白行一趟
by A verified traveler
Posted 11 Jan 2023
by A verified traveler
態度和善 服務貼心
Posted 8 Feb 2020 on Hotels交通：由於我們是包車旅遊，到酒店的時候司機和車子會離開，酒店職員立即安排膳食及安排時間接載我們準時到達觀賞煙花的地點，很貼心。翌日早餐後，職員亦詢問是否需要接載我們到什麼地方，感覺有賓至如歸。
食物：精緻好味，非常棒
服務：朋友把手鏈遺留在溫泉的locker內，我第二天email酒店，他們立即把手鏈寄到我們在大阪的酒店，服務快捷迅速有禮，非常感謝！
