Ratings based on 185 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2023
by A verified traveler
Traditional Onsen Accomodation.
Posted 31 Mar 2019 on HotelsThe property is slightly dated & the style of the rooms in the main block were old. However its public bath/ hotspring (i.e. onsen) were newly decorated & very roomy / well-lighted. It would be perfect if the rooms are facing the river which is the major HIGHLIGHT of the Gero township.
The breakfast was excellent & recommend fellow travellers to also book dinner with the hotel as there is basically not many restaurants nearby in a hotspring township like this.
by A verified traveler
Posted 21 Mar 2019 on Hotels
by A verified traveler
Posted 15 Jan 2019
The check-in staff was impolite and indifferent. Also, the room we stayed in was outdated and dirty. The only plus is the beautiful onsen (public bath).
by A verified traveler
Posted 20 Oct 2018
by A verified traveler
Nice place but needs updating.
Posted 13 Oct 2018 on HotelsWe were put in the old wing which was inconvenient to get to and run down. Room was large and comfortable but they didn’t fix the mattress daily. There was drinking water on the first day and then I had to go get myself on other days.
Had Kaiseki on the first night, not as good as others I’ve tried.
Staff were polite and helpful. Overall a good stay.
by A verified traveler
Posted 18 Aug 2018 on Hotels
Recommended
for Everyoneby A verified traveler from HK
極好體驗，洋室是新館
Posted 4 Jun 2018稍為高少少地方，係一個好多年的歷史建築物，本館係舊和室，新館係洋室。百年既住宿，房間好新，好乾淨，服務人員親切。而且係一個好的溫泉體驗。
by A verified traveler
Posted 23 May 2018
Recommended
for Everyoneby A verified traveler from Hong Kong
Great value for money
Posted 2 Feb 2018Room conditions is very good. Hot bath is a good one. Breakfast is also delicious
