Ratings based on 68 Verified Reviews

3.3 out of 5
3.5 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not value for money

Posted 17 Aug 2023 on Hotels
Very old decor. Old sheets. Hotel smelled of cooking oil. I bit more attention to cleaning would have been good, e.g. the exeplair duct in the bathroom was thick with grime. For this level of room I would have expected to pay $60 - $85, not $105.
2 out of 5
by A verified traveler

Posted 18 May 2023 on Wotif
Clean sheets, comfortable bed,
3 out of 5
by A verified traveler

Posted 2 May 2023
Web site is totally out of date. Tried to book online twice, unsuccessful. Tried emailing with booking, only to get a ‘thank you for your email’ response. Tried phoning, no joy. Because the site and comments seemed ‘Heritage’ persevered and booked Xpedia. The hotel is rundown and tired but has the potential to be a great stopping off point enroute to the bike trails and points south. Needs to lift their game with overseas tourism picking up
3 out of 5
by A verified traveler

Posted 24 Apr 2023
Big enough room, great modern and clean bathroom, kitchen area needed a good scrub
2 out of 5
by A verified traveler

Posted 18 Apr 2023 on Lastminute
Things are old, which is fine. But they could be maintained a bit better.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2023 on Wotif
4 out of 5
by A verified traveler

Posted 13 Apr 2023
the heritage have been staying here for a number of years very convenient
2 out of 5
by A verified traveler

Posted 29 Mar 2023 on Wotif
Hotel was cold and unfriendly. Limited pillows and blankets with no heating. No bar or restaurant. Very unloved building for a Heritage listed building in bad need of a lot of TLC