Ratings based on 893 Verified Reviews

3.5 out of 5
67% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 May 2024
1 out of 5
by A verified traveler

Posted 22 May 2024
The staff was not good at all. Other than check-in, the staff was unwilling to help in any way when asking about services. Also, the Kingbed Suite was horrible! It had coffee with a coffee pot but without coffee maker. The room had a refrigerator but no microwave! A cockroach was seen in the room. Could not order breakfast for room service. Horrible experience!!!
3 out of 5
by A verified traveler

Posted 21 May 2024
Nice
1 out of 5
by A verified traveler

Posted 20 May 2024
This was the dirtiest hotel i have stayed at i have a picture of roaches. If they would clean the room it would increase the satisfaction rating. I do not care its dated but the dirty shower, stains on the walls, dirt on the floor and roaches is absolutely disgusting.
4 out of 5
by A verified traveler

Posted 19 May 2024
The bar is amazing 24-7. All staff were amazing. They were other things that happened that wasn't great but I'll just mention the positives.
3 out of 5
by A verified traveler

Posted 17 May 2024
This was good place with easy access to shopping and other activities
4 out of 5
by A verified traveler

Posted 17 May 2024
They can improve very much on customer service. They need to be more friendly and be pleasant
5 out of 5
by A verified traveler

Posted 16 May 2024
When was raining I got some leaking in the room 545
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 May 2024
4 out of 5
by A verified traveler from Oakley

Posted 15 May 2024
Reasonable price; less than stellar food.