Ratings based on 97 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Front desk staff was beyond amazing and accommodating even though we arrived early for our event.
by A verified traveler
Posted 21 May 2024
New Pegasus building was quite nice ! Clean !!
by A verified traveler
Posted 14 May 2024
The staff is the best I found in town so far. The rooms are very clean and spacious.
by A verified traveler
Posted 9 May 2024
pegasus. decreased in status
by A verified traveler
Posted 8 May 2024
The staff was very professional and friendly.
by A verified traveler
Posted 18 Apr 2024
by A verified traveler
Posted 13 Apr 2024
Property is clean and great area in Georgetown close to the sea wall.
Comment from Hotel Management
29 Apr 2024 by Carlos Montenegro C.H.A. - General Manager, Hotel Management
Dear Mr. Emanuel:A great week to star we want to wish you.Thanks for the review and score and rest assure that we will continue maintaining the standard that we daily work for itYes, the seawall is right in front of all of us and the Atlantic Ocean can be seen from your Deluxe Room and very glad you had the opportunity to view it Look forward to welcoming you back.Sincerely,Carlos Montenegro C.H.A.General Manager
by A verified traveler from Spring
Posted 4 Apr 2024
Comment from Hotel Management
5 Apr 2024 by Carlos Montenegro C.H.A. - General Manager, Hotel Management
Dear Ms. Mathias:Nice to hear from you and hope you are back home safe.First thing to thank you for on your first day stay allow us to assist in a concern you had and make it right.Second, you mention coming back any time soon and we look forward to welcoming you and continue booking with EXPEDIA a great third party to book.Have nice weekend.Sincerely,Carlos Montenegro C.H.A.General Manager
by A verified traveler
Posted 30 Mar 2024
Great
Comment from Hotel Management
30 Mar 2024 by Carlos Montenegro C.H.A. - General Manager, Hotel Management
Ms. Pramanand:Thanks for the high score.We are so glad that although your stay was short, we deliver what your expected.On same day you stay we had busy hotel because a Former President of Unites States was to stay with us, and we were worried about perhaps the security personal being in your way but, it seems things went fine.Looking forward to welcoming you backSincerely,Carlos Montenegro C.H.A.General Manager
by A verified traveler
Posted 24 Mar 2024
Accessibility, easy parking
Comment from Hotel Management
30 Mar 2024 by Carlos Montenegro C.H.A. - General Manager, Hotel Management
Mr. Conway:Nice to hear from you and we are very glad that you found our areas accessible specially since we are located right downtown and just behind us is the Atlantic Ocean. Our 225-parking interior and secure spots with all over 72 cameras makes our consumers very safe for them and their vehicles.It is Easter Sunday and from all of us we wish you the best and thanks for the score.Sincerely,Carlos Montenegro C.H.A.General Manager
