Ratings based on 48 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Apr 2024
by A verified traveler
Posted 19 Jan 2024
Comment from Hotel Management
8 Mar 2024 by Kanuku Suites Management, Hotel Management
Thanks so much for your most valued review, Bernard! It was a pleasure having you with us! We hope to have the chance to serve you again soon!
by A verified traveler
Posted 26 Sep 2023
Issue with checking in and did not receive a late check out.
Comment from Hotel Management
29 Dec 2023 by Kanuku Suites Management, Hotel Management
Dear Debra,Thank you for taking the time to post a review about our hotel. We apologize for the inconvenience you experienced during your stay. This is not at all how we would like to present our establishment. We consider your review very important and are taking the opportunity to learn from it as well as conduct a performance review of our staff. We are also re-training employees on procedures and protocols, as well as etiquette. We want to do all that is possible for our customers to have a wonderful experience with us. We're constantly striving for a higher standard and we hope you can give us another chance during your next trip.
by A verified traveler
Posted 4 Aug 2023
by A verified traveler
Posted 15 Jul 2023
Nice space at the top floors a bit basic and strange layout is strange however one good staff member can eclipse ps it was the team member who checked me in five star review excellent service. The other team member after that will ensure failure. Anyway I wil stay again.
Comment from Hotel Management
20 Aug 2023 by Kanuku Suites Management, Hotel Management
Dear Nigel,Thank you for your honest review! We’re grateful that you found our hotel space to be nice and that you received excellent service from one of our staff members. We sincerely apologize for the lackluster experience from another member though. We will surely look into this and enhance our staff training, as we truly do strive to offer a great standard of service to everyone visiting. Overall, we’re happy to hear that you would stay again, and do look forward to the opportunity to serve you again during your next visit to Georgetown!
by A verified traveler
Posted 6 Apr 2023
by A verified traveler
Posted 30 Mar 2023
Room was dated
by A verified traveler
Posted 26 Mar 2023
by A verified traveler
Posted 25 Mar 2023
Nice and quiet
by A verified traveler
Posted 19 Mar 2023 on CheapTickets
