Ratings based on 220 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Worcester
Posted 23 May 2024
Clean and comfortable
Comment from Hotel Management
23 May 2024 by Pat M., Hotel Management
Thank you for the positive feedback, Brian! We're delighted that you had a comfortable stay with us and hope to see you again. Thank you!
by A verified traveler from Worcester
Posted 21 May 2024
Clean and comfortable
Comment from Hotel Management
23 May 2024 by Pat M., Hotel Management
Thank you for the positive feedback, Brian! We're delighted that you had a comfortable stay with us and hope to see you again. Thank you!
by A verified traveler
Posted 21 May 2024
Nice and clean. Staff are very courteous and accommodating.
Comment from Hotel Management
21 May 2024 by Pat M., Hotel Management
Thank you very much for the positive feedback, Nimala! We're delighted to hear that you had a great experience with us, and we look forward to welcoming you back again.
by A verified traveler
Posted 19 May 2024
No breakfast for the guest what they said you to pay for everything No refrigerator and microwave in the room
Comment from Hotel Management
19 May 2024 by Kevin D. , Hotel Management
Thank you for sharing your feedback about your recent stay with us. We apologize for any confusion or inconvenience you experienced. According to our records, you had booked one of our standard rooms. As clearly stated on our website and Expedia's detail page, our standard rooms do not include amenities such as a refrigerator, microwave, or complimentary breakfast. We strive to be fully transparent about what is and is not included in each room type to ensure our guests can make informed booking decisions.For guests seeking additional amenities, we do offer upgraded room options that include a refrigerator, microwave, and other conveniences to enhance your stay. These upgraded rooms are bookable on our website and Expedia at the listed room rates.Regarding breakfast, we do provide breakfast options for an additional charge, as is common in many hotels. The breakfast cost is not included in our base room rates, but we aim to offer a variety of high-quality, freshly prepared morning dining options for our guests' convenience.We regret if these details were not clear prior to your booking. Your feedback is valuable to us as we continually strive to improve our communications and guest experience. If there is anything else we can assist with or if you would like to further discuss your stay, please don't hesitate to contact us directly.Thank you again for being our guest. We appreciate your patronage and hope to have the opportunity to better serve you in the future.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
19 May 2024 by Kevin D. , Hotel Management
Thank you so much. Please come again soon.
by A verified traveler
Posted 11 May 2024
Toilet & shower Fixtures and Furniture need to be properly maintained.
Comment from Hotel Management
11 May 2024 by Kevin D. , Hotel Management
Thank you for your feedback. We apologize for any inconvenience caused by the condition of our facilities. Our hotel is currently undergoing renovations, as communicated through signs posted on the premises and updates on our website. We are working diligently to address maintenance issues and upgrade our amenities to provide the best possible experience for our guests. We appreciate your understanding and patience during this period of improvement and look forward to welcoming you back to our enhanced facilities in the near future.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
21 May 2024 by Pat M., Hotel Management
Thank you so much for the positive feedback, Tiana! We hope to see you again.
by A verified traveler
Posted 5 May 2024
Convenient
Comment from Hotel Management
5 May 2024 by Kevin D. , Hotel Management
Thank you Mr. Robert. Please come again.
by A verified traveler
Posted 28 Apr 2024
5 stars
Comment from Hotel Management
29 Apr 2024 by Kevin D., Hotel Management
Thank you so much. Please come again soon!
by A verified traveler
Posted 28 Apr 2024
Very Decent Hotel
Comment from Hotel Management
29 Apr 2024 by Kevin D., Hotel Management
Thank you so much. Please come again soon!
