Ratings based on 98 Verified Reviews

4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 May 2024
The location of property is really good. Close to all popular attraction spots, approx 12-20mins walk to most attraction places yet quiet enough for rest. Taxis in Penang generally takes a longer duration to pick us up, approx. 10-12mins. as such, we preferred to walk by foot to nearby locations. Check in counter allowed us to deposit our bags before check-in, which we really appreciate. It was spacious as well
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Apr 2024
5 out of 5
by A verified traveler

High standard hotel, excellent staff.

Posted 23 Jan 2024 on Hotels
Whilst touring Malaysia I stopped off at Georgetown Penang for 3 nights I stayed at the Victoria Garden hotel. It was excellent from the minute I walked through the door. All Staff were friendly, helpful and very professional. The Hotel is modern, well furnished and immaculately clean. It is in a good location to explore Georgetown and surrounding areas. The rooms are very good and well serviced. I would definitely recommend this hotel and will stay here again on my next visit.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jan 2024
5 out of 5
by A verified traveler

Posted 6 Dec 2023
I love the interior design of the room. It’s cozy and comfy and clean
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2023
5 out of 5
by A verified traveler

Posted 12 Nov 2023
Quiet and friendly.
5 out of 5
by A verified traveler

Posted 25 Oct 2023
Good location with friendly and helpful staff. Front office staff, WJ helped me to arrange a taxi at 4am to go to airport. Since it was too early to have breakfast, kitchen staff arranged a fruit plate for me the day before. Fantastic service, the room also very nice. I will definitely come back next time I go to Penang.
5 out of 5
by A verified traveler from Runcorn

Posted 20 Oct 2023
The hotel is in good shape but the surrounding environment is not satisfactory
3 out of 5
by A verified traveler

Posted 15 Oct 2023
The bedsheet and liner all full with very strong softener smell. The smell is unbearable and if you are sensitive to that, you really cant sleep the whole night. for light sleeper you may request room facing backyard and don’t choose highest floor (4th floor). If the night is raining night, you definately cannot sleep because the water drops at something aluminium plate at the top. It is super annoying.