Ratings based on 240 Verified Reviews
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Apr 2020
Stay almost a month due to MCO,
terrible Wifi and cleanliness
staff is not friendly
House Keeping is not always being done until you asked for it
Condition of the room is terrible
Ants can be spotted every where
by A verified traveler
Posted 12 Mar 2020 on Hotels
Great location for my trip
by A verified traveler
Posted 2 Jan 2020 on Hotels
by A verified traveler
Posted 2 Nov 2019 on Hotels
by A verified traveler
Posted 22 Jun 2019
by A verified traveler from penang
Posted 22 Apr 2019
给的钱是deluxe double ensuite 的钱，不过照片和房间完全是天和地，风扇都还没装上去，却和我们说这个是新design 够力的没有下次了
by A verified traveler
Posted 2 Apr 2019 on Hotels
the towel was no change and torn. soap was not given.
by A verified traveler
Posted 5 Mar 2019 on Hotels
I stayed at 1st floor, room floor unsecured, old wood floor, can see through below, it also makes sound when we stepped on it, so disturbing coz i bring my baby. Blanket and bedding seems like not clean (might be) but no odor. Room not as in photo, im quite disappointed. No tv remote. Have aircond remote but malfunction. Room door hard to open, stuck to open from outside, inside much easier. Overall, what I paid is not worth what I get
by A verified traveler
Posted 31 Jan 2019 on Hotels
3rd time been here. so far so good.
Comment from Hotel Management
20 Feb 2019 by THE SOVEREIGN HOTEL, Hotel Management
Thanks for staying with us. We appreciate your feedback.
by A verified traveler
Posted 30 Dec 2018
