Ratings based on 49 Verified Reviews

4.6 out of 5
84% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Feb 2024
The hotel has a feel of home with personalised, friendly staff who remember the way you like your tea served! The staff were most helpful and quick to fix the (blown) lights and with our luggage.
5 out of 5
by A verified traveler

Will return definitely

Posted 22 Nov 2021 on Hotels
It was the best stay, service and rooms are top tier quality without compromising. Applause to the friendly and efficient staff. They know their customers very well and very friendly.
5 out of 5
by A verified traveler

Posted 30 Oct 2019 on Hotels
Comment from Hotel Management
31 Oct 2019 by Lynn, Hotel Management
Thanks for staying with us. We appreciate your feedback
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2019
5 out of 5
by A verified traveler

Beautiful Hotel

Posted 5 Aug 2019 on Hotels
Beautiful hotel , good location for food
Comment from Hotel Management
6 Aug 2019 by Lynn, Hotel Management
Dear Jim Thank you for taking time to share your experience with us. We are delighted to learn that you are extremely satisfied with the service delivered by our team Regards Guest Service Manager
5 out of 5
by A verified traveler

Posted 13 Jun 2019
Overall good
Comment from Hotel Management
13 Jun 2019 by Front Office Team, Hotel Management
Thank you for your feedback
5 out of 5
by A verified traveler

Posted 17 May 2019 on Hotels
Comment from Hotel Management
18 May 2019 by Lynn, Hotel Management
Dear Chi Keung Thank you for taking time to share your experience with us. We are honoured and delighted to learn that you enjoyed your most recent stay with us. Thank you for your continue support and all of us are looking forward to welcoming you back to Macalister Mansion in the near future.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2019
5 out of 5
by A verified traveler

Nice decoration and helpful staff

Posted 9 May 2019 on Hotels
Everything is perfect! We love this hotel.
Comment from Hotel Management
10 May 2019 by Lynn, Hotel Management
Dear Ms on Thank you for taking time to share your experience with us. We are happy to learn that you and your Husband enjoyed your stay at Macalister Mansion All of us at the Macalister Mansion is looking forward to welcome you and your husband back to Macalister Mansion in the near future. Thanks lynn
5 out of 5
by A verified traveler

Posted 25 Mar 2019
The stay was so pleasant - the room was large and comfortable, great toilets and bed too. The location is conveniently near the georgetown area so you can take a short walk down whenever.
Comment from Hotel Management
25 Mar 2019 by Lynn, Hotel Management
Dear Tong Thank you for taking time to share your experience. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back to Macalister Mansion during your next visit to Penang.
Back to Hotel Details Showing Reviews 1 - 10 of 49 Next