Ratings based on 76 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Nice and clean and the front desk and other staff are nice.
by A verified traveler
Posted 30 Apr 2024
George Town is a culturally and historically rich place, and staying in Kelantan House offers you the opportunity to experience what life was like in Penang in the 18th and 19th centuries.
The location is also quiet even if it's right in the middle of the city. Will definitely stay here again.
by A verified traveler
Posted 22 Jan 2024
Big thumbs up to all the staff in particular Marcus with his knowledge and anecdotes about Penang and he even went out of his way to write a list of all the local specialties to eat
We were also allowed to check in 2 hours ahead
Great service ethic
Definitely will stay again 👍🤗
by A verified traveler
Nice environment
Posted 26 Sep 2023 on HotelsIt's walking to many nice food. The staffs are very nice and helpful. Should be nice and peaceful during off peak, it's probably more noisy if all rooms are taken up as the place is mostly wood, so walking around will create some noise.
Overall, Im very happy staying at Kelantan House.
by A verified traveler
Posted 14 Sep 2023 on Hotels
by A verified traveler
Beautiful house - must stay place in Georgetown
Posted 12 May 2023 on HotelsSuper clean and a beautiful heritage house. Our room was very comfortable and even though the bathroom was outside the room we didn’t mind as this was such a great chance to stay somewhere special and unique. Complementary water, coffees and snacks were a nice addition.
by A verified traveler
Great value in tourist area
Posted 17 Dec 2019 on HotelsGreat value and extremely friendly and helpful staff. You can walk to the tourist area or there's a bus stop right outside. Nice tea/coffee/snacks all day long. The only downside is having to bring your key every time you want to use the bathroom.
Comment from Hotel Management
18 Dec 2019 by Chee, Hotel Management
It is our pleasure to provide good customer service to our value guest. We welcome you to our hotel again
by A verified traveler
Posted 10 Dec 2019
Beautiful heritage hotel, absolutely stunning. Highly recommend. Staff are lovely, its a short walk to main Georgetown attractions and its great value to stay in such an amazing
Comment from Hotel Management
11 Dec 2019 by Chee, Hotel Management
It is our pleasure to provide good service to clients.We welcome the guest to stay with us again
by A verified traveler
A nice place
Posted 10 Nov 2019 on HotelsGood property, but limited parking sowce, close to attractions in georgetown
Wish the worker had proper etiquette for entertaining guest would be better, otherwise ok
Comment from Hotel Management
11 Dec 2019 by Chee, Hotel Management
We welcome the guest to our hotel again. For guest with own transport, parking is available at council parking lot only
by A verified traveler
Posted 1 Nov 2019 on Hotels
