Ratings based on 11 Verified Reviews
2.0 Room cleanliness
2.4 Service & staff
2.0 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Mar 2024
Ok
by A verified traveler
Posted 3 Feb 2024
The location is very close to the Penang National Park entrance
The price is very reasonable so no expecting much difference
Patio door cannot be lock, Air Cond is a little weak
Not able to connect to WiFi inn the room, had to go to the lobby to use FiWi
by A verified traveler
Posted 2 Jan 2024
please clean toilet properly
by A verified traveler
Posted 26 Dec 2023
Nothing I like or positive
This is the worst of my many years travelling experience
I even doubt Expedia quality acceptance standard for listing such place
Toiletries is none existence at all, hence do not ask me for photos as EVIDENCE, I cannot take photos of something that does not exist.
The whole so called hotel only rely on 1 staff, I would say is entirely the property owner fault, the staff (NOTE IS ONLY 1 STAFF) had done their parts.
by A verified traveler
Posted 1 Feb 2023 on Hotels
by A verified traveler
Posted 15 Jun 2022 on Hotels
the hotel have to improve much, shower water flow are slow, carpet not vacume, no safety door, the room door just using the normal knob, the hotel should produce more iron so the guest dont have to iron the clothes outside the room, should build a lift, easier for guest who get 3rd floor room, no one at loby counter when guest want to early check out, the location was very good, the view is to beautiful, but it was a waste when this problem accured. hope this comment can improve the hotel
by A verified traveler
Posted 17 Sep 2019 on Hotels
by A verified traveler
Posted 1 Aug 2019
by A verified traveler
Posted 4 Jun 2019 on Hotels
The room was so bad we found somewhere else to stay. The room was dirty, sheets stained, bed cover had holes. The wifi did not work nor did the fridge. AC did not cool room enough. We insisted on our money back, which we got, less the couple of hours we were there while we looked for alternate accommodation. I would not recommend.
by A verified traveler from SF
Posted 12 Mar 2018
The room smell as we walked in, decided to open all windows to air out but did not help.
we decided to check another hotel in the area but not much choice.
My sister decided to remove all the pillows and the bed cover outside and borrow pillows from a family nearby.
in order to sleep there, we able to stay three nights glad to move to Batu Ferringgi for better hotel.
