Ratings based on 109 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2019
the parking area
by A verified traveler
Posted 7 Feb 2019
All the staff including the owners were very nice and helpful. The room where I stayed had private bathroom with a hand held shower but no place to take shower.
The room can use some hangers as well.
Comment from Hotel Management
12 Feb 2019 by Jelly, Hotel Management
Thank you for staying with us
by A verified traveler
Posted 17 Jan 2019 on Hotels
This is value for the money you pay. We had a small room without a window but with our own bathroom.
Breakfast is basic, would have appreciated fresh cooked eggs not two hours cold. Also something other than cocoflake cereal, brown bread would be great as would some ketchup. The location is fine in the old town.The staff mostly sit and look at their phones but did help when asked.
by A verified traveler
Posted 10 Dec 2018 on Hotels
Comment from Hotel Management
12 Dec 2018 by Jelly, Hotel Management
Thank you for staying at Heritage Sixteen
by A verified traveler
Posted 2 Aug 2018 on Hotels
by A verified traveler
Posted 13 Jan 2016 on Hotels
by Michelle from England
Wonderful
Posted 12 Jan 2016 on HotelsExcellent location, comfortable beds, great staff but a little noisy. Shame the place is closing at the end of the month.
Recommended
for Everyoneby A verified traveler from Malaysia, Penang
Affordable + Great Location
Posted 28 Dec 2015The rooms may not be the most comfortable amount other hotel. However with the price tag and nice location I will give a 8 out of 10 for overall experience.
by Shee
Wardrobe dusty
Posted 28 Dec 2015 on HotelsI book one family room. The room and toilet is quite clean. But the wardrobe is very dusty.
by A verified traveler
Posted 17 Dec 2015 on Hotels
Good price but a bit noisy outside. Breakfast is good, plenty of choices. Overall ok.
