Ratings based on 17 Verified Reviews
3.3 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2023
Breathtaking view of Penang from the hotel's private garden. The room is pretty basic but enough for a good night sleep.
by A verified traveler
Posted 27 Dec 2022 on Hotels
Comment from Hotel Management
28 Dec 2022 by Bellevue The Penang Hill Hotel, Hotel Management
Thank you for staying with us. We hope to see you again.
by A verified traveler
Posted 7 Jun 2022
The date I booked the hotel was unfortunately was the cable car under maintenance. Called to the hotel no 1 answering the phone. At last get a number from expedia and called, 1 person which was no longer working at the hotel answer and he was so nice provide the PIC contact Ms Parvathy. Called to this lady informed that we we booked the hotel and 1 night at the Bellevue and now the cable car was under maintenance not working. I asked how could we go up the Penang hill. Then she said can arrange the 4 wheel car for us to go up. No issue, we get our way up to the hill. Then arrived at the hotel . there is no 1 working there. As understand the hotel was closed. I was so shocked. why the Ms Parvathy never informed us so that we no need come up all the way. Then there was a guy who is in charge of the buggee transport help us to contact the hotel PIC. Then he arranged the room for us to stay. He also very kind to help to arrange our dinner for that night because due to the cable car was not service no stall was open during that time.
The hotel is good however the service from Ms Parvarthy is super bad. Why they did not informed us out front that the hotel is closed open during our booking date. She even never bother to informed the person at the hotel that there was guest coming to stay after we called her. I am very disappointed to the service of the hotel.
by A verified traveler
Lovely view of Penang from Bellevue
Posted 12 May 2022 on HotelsLovely stay in this historical old hotel with such a lovely view. Is like having the whole place to myself.
by A verified traveler
Posted 15 Feb 2022
Satisfied. Keep it up
by A verified traveler
Posted 7 Feb 2022
good experience staying on penang hill
if aircond available and slightly improve on cleanliness will be more comfortable to stay
overall = good
by A verified traveler
Posted 14 Jan 2020 on Hotels
Hotel was inform to all agencies that train service is down during my trip..unfortunately,hotel.sg no inform about maintenance schedule on that day..At last,we just enjoy a view and do nothing..
by A verified traveler
Posted 6 Jan 2020 on Hotels
We celebrated our tenth anniversary on Penang Hill. Bellevue is old but kept in good condition. It is priced a little high for the amenities it offers, but we found the beauty, the view, the location worth it! There is nothing fancy about it but it was sufficient for us. After an online error had put us in the wrong kind of room, they upgraded us for free. Food was pricey but good, and there are many cheaper options nearby. Hiking was great! Garden and surroundings beautiful.
by A verified traveler
Posted 12 Dec 2019 on Hotels
The view was superb 😄
by A verified traveler
Posted 22 Jul 2019
The staff is OK but the room is smelly and old
Comment from Hotel Management
26 Jul 2019 by Admin, Hotel Management
Dear Sir / Madam,
Thank you for choosing us for your holiday and review.
We shall improve our facilities for our guest satisfactions.
