Ratings based on 986 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Highly recommended
Comment from Hotel Management
29 Apr 2024 by Bayview Hotel Georgetown, Hotel Management
Dear Parm,Thank you for taking the time to share your review. I am truly pleased that you have enjoyed your experiences with us. Your high recommendation for us is much valued. We hope you had a great time taking in the sights of Georgetown and enjoying a wonderful gastronomic adventure while in Penang. We are looking forward to seeing you again for many more visits should your travel brings you back to Penang.Best regards,Lynne ChoongHotel Manager
by A verified traveler
Posted 15 Apr 2024
Goood
Comment from Hotel Management
16 Apr 2024 by lclynne, Hotel Management
Dear William,Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager
by A verified traveler
Posted 9 Apr 2024
It is not bad. But the celling of bathroom is mouldy.
The sound insulation is not good.
Comment from Hotel Management
12 Apr 2024 by lclynne, Hotel Management
Dear Peili,Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang. Despite the good remarks, we apologize for the shortcomings that you have encountered during your stay. We will take heed of your comments for the betterment of our services and facilities. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager
by A verified traveler
Posted 25 Mar 2024
We previously stayed at Bayview in 2019 and noticed that the property has deteriorated somewhat since then. Some major upgrades are needed to the rooms and furniture is ‘tired’ and worn. With some investment, this place could really improve. Whilst the staff is helpful and pleasant, I can’t recommend this as a good place to stay.
Comment from Hotel Management
25 Mar 2024 by Bayview Hotel Georgetown, Hotel Management
Dear Allan,Thank you so much for sharing your experience with us. First, I would like to apologize for the inconvenience that you faced during your stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property soon. We sincerely looking forward to serving you again.Best regards,Lynne ChoongHotel Manager
by A verified traveler from KLUANG
Posted 21 Mar 2024
Value for
The money
Comment from Hotel Management
22 Mar 2024 by lclynne, Hotel Management
Dear Lee,Thank you for making us your preferred hotel during your recent visit to Penang. We were pleased to have you as our guest and would be delighted to welcome your return again.Best regards,Lynne ChoongHotel Manager
by A verified traveler
Posted 8 Mar 2024
Walkable to Chulia street and Chew jetty. Stone throw away from blue mansion.
Comment from Hotel Management
9 Mar 2024 by Bayview Hotel Georgetown, Hotel Management
Dear Edward,Thank you for making us your preferred hotel in the heart of the city. My team and I are thrilled that you had a fabulous stay experience and enjoyed every aspect of it especially our strategic location. We hope you had a great time in Penang and look forward to welcoming you back again soon!Best regards,Lynne ChoongHotel Manager
by A verified traveler
Posted 4 Mar 2024
I think the property needs a major makeover - the interiors are old, carpets are stained in the rooms and hallways. The pro for this hotel is its location and convenience to all the attractions around Georgetown, but there are other nicer hotels in the area, maybe a bit more pricey but could be worth the extra bucks. Depends on who is with you, I was traveling alone so did not mind the old carpets, but if I had my significant other with me, she would have me move out rightaway
Comment from Hotel Management
5 Mar 2024 by lclynne, Hotel Management
Dear Vinny,Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang. Despite the good remarks, we apologize for the shortcomings that you have encountered during your stay. We will take heed of your comments for the betterment of our services and facilities. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager
by A verified traveler
Posted 3 Mar 2024
Comment from Hotel Management
5 Mar 2024 by lclynne, Hotel Management
Dear Richard,Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager
by A verified traveler
Posted 27 Feb 2024
Good location but that was the only redeeming quality of this hotel. Mould everywhere in the bathroom, stained sheets and towels, dirty walls - overall an unhygenic and dirty place that is not worth the cheap price.
Comment from Hotel Management
27 Feb 2024 by lclynne, Hotel Management
Dear Jeremy,Thank you for choosing to stay at Bayview Hotel Georgetown recently. Providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to address immediately. I am very sorry to learn that your experience with our service was less than adequate. Please accept our sincerest apologies for the unseemly incident as we value our guests and understand how important it is to offer exceptional service. I would like to thank you for bringing this to our attention. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience.Best regards,Lynne ChoongHotel Manager
by A verified traveler
Posted 10 Feb 2024
It take a long time to check in event I arrive at midnight and the car park unconvenient
Comment from Hotel Management
13 Feb 2024 by lclynne, Hotel Management
Dear Ong Kian,Thank you for choosing to stay at Bayview Hotel Georgetown recently. Providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to address immediately. I am very sorry to learn that your experience with our service was less than adequate. Please accept our sincerest apologies for the unseemly incident as we value our guests and understand how important it is to offer exceptional service. I would like to thank you for bringing this to our attention. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager
