Ratings based on 3 Verified Reviews
2.7 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Mar 2020 on Hotels
Comment from Hotel Management
12 Mar 2020 by Bella, Hotel Management
We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Bella!
by A verified traveler
GHM
Posted 18 Feb 2020 on HotelsThe balcony was dirty with cigarette buds and dust.
The view fro the room was awesome and breath taking.
Comment from Hotel Management
29 Feb 2020 by Joey, Hotel Management
Thank you so much for the positive rating, Thivagaran! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Joey
by A verified traveler from Sarawak, Malaysia
Posted 4 Feb 2020
The service by the staffs was really excellent and smooth. The staffs were nice and friendly as well. The view was nice as its located at the 8th floor.
The pan provided was rusty and cant be used for cooking at all. The floor was sticky and slippery. the coridor was dirty, messy and not cleaned properly. There were even cigarettes on the balcony's floor.
Comment from Hotel Management
29 Feb 2020 by Joey, Hotel Management
Sincere Apologies, Kina! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Joey
