Ratings based on 46 Verified Reviews

3.3 out of 5
44% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2023
2 out of 5
by A verified traveler

Posted 20 May 2023
No parking, took us 1h to find parking half a mile away, not the most clean to say the least and not what it seems in description
4 out of 5
by Daniel

serafino ok

Posted 5 Sep 2017 on Hotels
hotel ok, for transit
3 out of 5
by A verified traveler

Posted 6 Oct 2016 on Hotels
Perfect low-cost alternative near airport. Possible to walk wit small luggage, otherwise a taxi is 12 euro. Some nice budget cost restaurants with Ligurian food on the streets nearby.
3 out of 5
by Wilhelmina from Johannesburg

Good stay over hotel

Posted 21 Dec 2015 on Hotels
Comfortable for one night stay over
2 out of 5
by A verified traveler from NE USA

Iffy neighborhood

Posted 11 Oct 2015
Pros: Staff was pleasant and helpful
Cons: Very noisy through the night
Location: Within walking distance of the train station and close to the airport. Nothing to do nearby. We took a taxi to the center of Genoa.
It appears to be a place for worker in the area.
3 out of 5
by A verified traveler

Hotel Serafino

Posted 12 Jun 2011 on Hotels
Great value for the price we paid! Staff friendly, breakfast good, room basic but very clean. Location not fantastic but was possible to get around Genova and the surrounding area fairly easily.
2 out of 5
by A verified traveler from British Columbia, Canada

This place needs a serious make-over!

Posted 20 Jan 2010
The lobby area was very dirty and run-down. The outside looked very "dumpy", which it was. For the price we paid, I expected much, much more. A coat of paint on the whole place is definitely in order. The room my parents had smelled of mold and smoke. They requested another room which they received. The beds were fine and the bathroom was clean. Our TV didn't work. At night I was awoken by a drunk woman in one of the rooms yelling at whoever she was sharing the room wiht. We chose the hotel because of its proximity to the airport, but just five minutes up the road you can stay at a Holiday Inn Genova, for cheaper and MUCH better accomodations, althought you're on your own for breakfast. Breakfast was surprisingly good at Serafino and very complete. The cappucinos were a nice treat.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jan 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Aug 2023