Ratings based on 275 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 24 Apr 2024
We really loved staying here, it was an easy walk to all of the attractions and the dinner recommendation was incredible
We would come and stay again next time for sure
Comment from Hotel Management
12 May 2024 by hpg, Hotel Management
Dear Alex, Thank you so much for this generous review, we are so glad that you appreciated your stay with us in Genova ! We are also glad to know that you liked the restaurant recommendations,Looking forward to welcome you another time !Staff Hotel Palazzo Grillo
by A verified traveler
Posted 25 Dec 2023
We loved absolutely everything about the hotel. It was a dream! The women at the front were unbelievably helpful. Will definitely stay there again!! A .
Sandy and Mike.
Comment from Hotel Management
25 Dec 2023 by HPG, Hotel Management
Dear Sandy and Mike,Thank you so much for your wonderful review! We're thrilled to hear that you loved everything about your stay and found our team at the front desk helpful. We can't wait to welcome you back for another good experience.Best regards,Palazzo Grillo Staff
by A verified traveler
Posted 5 Dec 2023
This property is suitable for people who don’t care about the comfortableness when you decide to stay in the old and historic district in Europe. I felt that I was in the ghost house while I was in this hotel
Comment from Hotel Management
8 Dec 2023 by Staff Reception, Hotel Management
Dear mr Kiriko, we are very sorry to read your words about your stay. We don't exactly understand the meaning of your comment, the Palace is an original building from the 16th century, this is the best details that you can find in Italy. It was completly renovated a few years ago and offers all the comforts required of a 4-star hotel. What did you miss during your stay?Please let us know better your message. best regards
by A verified traveler
Posted 29 Nov 2023
Very convenient
Comment from Hotel Management
9 Dec 2023 by HPG, Hotel Management
Thank you for your kind feedback.We look forward to welcoming you here again soon!Best wishes from all the staff of Palazzo Grillo
by A verified traveler
Posted 28 Nov 2023
Comment from Hotel Management
25 Dec 2023 by HPG, Hotel Management
Thank you! :)See you again next time!
by A verified traveler
Posted 22 Nov 2023
Wonderful multilingual staff.
Comment from Hotel Management
9 Dec 2023 by HPG, Hotel Management
Thank you so much Mark for your review.We are very happy that you appreciated the staff.Visit us again soon!Best wishes
by A verified traveler
Posted 15 Nov 2023 on Hotels
Comment from Hotel Management
9 Dec 2023 by HPG, Hotel Management
Thank you for your review and for sharing us some photos of your stay.See you again next time!
by A verified traveler
Posted 13 Nov 2023 on Hotels
Comment from Hotel Management
9 Dec 2023 by HPG, Hotel Management
Thank you so much for the perfect rating!Cheers
by A verified traveler
Posted 6 Nov 2023
Comment from Hotel Management
9 Dec 2023 by HPG, Hotel Management
Thank you for your feedback!If you have any suggestions on how we can improve, please do not hesitate to let us know.Hoping to hosting you again next time!Best wishes from all the staff
