Ratings based on 574 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
This is NOT a typical Best Western. It’s a very nice hotel in Genoa’s best location. Helpful staff. On site restaurant. Walk to shops, cares, bars and restaurants.
by A verified traveler
Posted 15 May 2024
by A verified traveler
Posted 11 Mar 2024 on Hotels
by A verified traveler from Monroe
Posted 21 Feb 2024
I only stayed one night but I had no complaints. The staff were great and the restaurant was very nice.
by A verified traveler
Posted 29 Jan 2024 on Hotels
Nice clean hotel with perfect staff. Unfortunately the window in my room did not latch properly so there was some wind an noise from the outside. I dis not mind very much so I did not ask for another room, but some might hate this.
Good breakfasts, working Wi-Fi and very clean room.
by A verified traveler
Posted 17 Oct 2023
Good hotel in old city. Easy to walk around in old city from hotel
by A verified traveler
Posted 9 Oct 2023
Close to everything in a quiet area
by A verified traveler
Posted 31 Aug 2023
Best included breakfast we've had so far in a 3 week holiday, really wonderful! Room and location were nice. One real elevator, but that's OK, we are good with stairs. A little tricky to find but good location in Genova. Had a bit of a local meeting as we were coming in. Staff perhaps could have handled the stranglehold/smoking at the door, but otherwise this might be our only complaint.
by A verified traveler
Posted 8 Aug 2023
Great location
by A verified traveler
Posted 7 Aug 2023 on Hotels
