Ratings based on 49 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2023 on Hotels
Very comfortable hotel and fabulous staff. Future visitors should be aware of the strong sulphur smell in the corridors which can seep into rooms. However not in the restaurant
Excellent location for Frasassi Caves. Only an 800m walk to the cave entrance..
Comment from Hotel Management
28 Apr 2023 by Lorena Customer Care, Hotel Management
Dear Guestthanks a lot for your staying and your feed back.We are so happy in reading and i will show to all my collegue. In 1st june we will re-opening the swimming pool on open air. Water is sulphurean and fantastic for skin care
by A verified traveler
Posted 4 Dec 2019
by A verified traveler
Great stay and decent rooms!
Posted 23 Apr 2019 on HotelsCheck in was great, staff was very helpful despite that they don’t speak English (they asked one of their English speaking chefs to help then we used Translation tools rest of the way).
by A verified traveler
Mis-described, unfinished hotel. Lovely staff.
Posted 6 Jun 2018 on HotelsThis is a picture of the pool. The listing mentions pool and deluxe room with balcony overlooking river. Small balcony on first floor with no furniture and side glimpse of river over the other side of the road.
Staff were lovely but could not defend the mis-description by the owners. The hotel is not finished and the second floor is still being fitted. The pool is not owned by the hotel and will not open until 2019.
We booked 4 nights but reduced stay to one night due to no pool and small dark room with small balcony overlooking road.
Hotel fittings are top class and when the second floor is finished with the pool opened the hotel will be a great place to stay.
Lots of good restaurants within walking distance of hotel. Beautiful area. Wonderful caves also within walking distance (discount available). Walk to ticket office - ask hotel staff.
Comment from Hotel Management
7 Jun 2018 by Emiliano, Hotel Management
Dear Mr Anthony,
Thank you for your reviews and the beautifull words, sorry for the inconvenient of the swimming pool but only in April we know that for this year was not opened. We work hardly for make a little SPA for all our Clients and for the next time ou will find a lot of moore services. We stay at disposition and thank you.
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Lorena Customer Care, Hotel Management
Gentile Rosa è stato un piacere accogliervi nella nostra strutturaci auguriamo di ospitarvi nuovamente. A maggio/giugno in base alle condizioni atmosferiche riaprirà anche la piscina con acqua termale all'aperto.Cordialmente Lorena
by A verified traveler
Posted 7 Jan 2024
Hotel 3 stelle, esterno un po’ fatiscente
by A verified traveler
Posted 2 Nov 2023
Abbiamo soggiornato per una notte a novembre , con colazione. Camera molto bella come in foto, sala per la colazione molto ampia e varietà di colazione ben apprezzata per tutto. Non abbiamo usufruito del ristorante.
Parcheggio riservato a fianco dell’hotel o anche presente sulla strada. L’hotel si presenta molto bene e ha una vista ottimale.
Personale molto cordiale.
Comment from Hotel Management
5 Nov 2023 by Lorena Customer Care, Hotel Management
Gentilissima Sara è stato un piacere accogliervi nel nostro hotel. Tutte le foto sono state scattate da noi per cui prive di filtri o grand' angoli in modo da corrispondere quanto più possibile alla vista in presenza. La nostra colazione rispecchia le linee delle maggiori catene alberghiere offrendo prodotti dolci e salati, prodotti tipici locali e prodotti della colazione tradizionale internazionale. Non mancherò di estendere a tutti i colleghi il vostro apprezzamento che ci motiva a seguire il cammino iniziato. Cordialmente
by A verified traveler
Posted 14 Oct 2023
Ottimo per visitare i dintorni!
Comment from Hotel Management
15 Oct 2023 by Lorena Customer Care, Hotel Management
Gentile Ospite grazie per aver scelto il nostro hotel per il suo soggiorno.La ringrazio per il suo feedback Cordialmente
by A verified traveler
Posted 7 Sep 2023
Bella zona
Comment from Hotel Management
12 Sep 2023 by Lorena Customer Care, Hotel Management
Grazie per aver soggiornato presso il nostro hotel
by A verified traveler
Posted 28 Aug 2023 on Hotels
Comment from Hotel Management
30 Aug 2023 by Lorena Customer Care, Hotel Management
Buongiorno Maurizio grazie per aver soggiornato nel nostro hotel Siamo felici di aver soddisfatto le vostre aspettative e ci auguriamo di avervi ancora nostri ospiti Cordialmente Lorena Customer care .Lorena
