Ratings based on 542 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
The air conditioning was broken in the first room we went to (27 degrees Celsius), making it too hot to possibly sleep in. The staff let us exchange rooms, but a fuse broke and the power went out in the room. We had to exchange rooms again. We were just staying one right but had all this happen to us. There were also no charger outlets beside the bed, only at faraway corners of the rooms.
by A verified traveler
Posted 22 Apr 2024
Uncomfortable bed and old hotel
Comment from Hotel Management
23 Apr 2024 by Front Desk, Hotel Management
Dear Sir, Madame,We have a cleaning service each day, we are still sorry for the note you gave us.We will transfer your message to our management to satisfy your next stay or next customers.Best regards
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Front Desk, Hotel Management
Cher Monsieur / Madame,Nous sommes désolés pour la note que vous nous avez donnée.Pouvez-vous nous expliquer ce qui s'est passé exactement, s'il vous plaît ?Nous transmettrons votre message à notre direction pour satisfaire votre prochain séjour ou les prochains clients et rectifier ce qui vous a pas plus.Cordialement
by A verified traveler
Posted 6 Mar 2024
Good location
Comment from Hotel Management
20 Mar 2024 by Front Desk, Hotel Management
Dear Sir, Madame,Thank you very much for your note, we appreciate it.See you next time with a big pleasure, and do not hesitate to contact us at anytime, if you need anything.Best regards
by A verified traveler
Fair value for central Geneva, but overly warm.
Posted 5 Mar 2024 on HotelsA very reasonably priced hotel for central Geneva. Good location for the Jet D’eau, shopping and eating. Although it feels dated, the rooms were perfectly adequate and the beds comfortable. The bathroom was clean, but the shower was in a peculiar place. The room was serviced everyday to a good standard. Staff were friendly. I would stay here again but for one reason - the room was exceptionally hot and it was impossible to reduce the temperature using either the aircon or radiators. This meant sleeping on top of the bed, with the windows open - and not feeling cold. Overall though, it was fair value, clean and comfortable and they are the most important things to me when travelling.
Comment from Hotel Management
20 Mar 2024 by Front Desk, Hotel Management
Dear Sir, Madame,Thank you very much for your note, we appreciate it.See you next time with a big pleasure, and do not hesitate to contact us at anytime, if you need anything.Best regards
by A verified traveler
Posted 3 Mar 2024
Great little place. Staff were friendly, it’s right in the city centre and it’s very close to everything.
Comment from Hotel Management
20 Mar 2024 by Front Desk, Hotel Management
Dear Sir, Madame,Thank you very much for your note, we appreciate it.See you next time with a big pleasure, and do not hesitate to contact us at anytime, if you need anything.Best regards
by A verified traveler
Posted 10 Feb 2024
The hotel staff were great. Friendly and helpful.
A great location for the price.
Room was as expected; good size and clean.
Comment from Hotel Management
20 Mar 2024 by Front Desk, Hotel Management
Dear Sir, Madame,Thank you very much for your note, we appreciate it.See you next time with a big pleasure, and do not hesitate to contact us at anytime, if you need anything.Best regards
by A verified traveler
Posted 2 Jan 2024
Great location, easy to get around and nice local restaurants. Had a lovely room with balcony overlooking the street.
Hotel is dated and a few inexpensive changes could make a big difference without a major refurb.
First world problems but room was really hot. Turned rad off in room but can’t control heated towel rail and other rooms. Leaving balcony doors open helped to combat.
Breakfast was a good mix with eggs, toast, fruit, pasties and yogurt.
by A verified traveler from Paphos
Posted 26 Dec 2023
Very convenient for a few days of exploring around the Old Town. The rooms were very quiet. The breakfast could do with a little ramping up.
Over all a great stay, close to all we wanted to see.
by A verified traveler
Convenient location + budget friendly
Posted 17 Dec 2023 on HotelsIn Geneva for a day on a family vacation. The location was budget friendly and convenient so that we could walk everywhere including to the train station. The staff were very welcoming. They provided a spot to store our gear until our room was available. They even provided hot water and cups so we could enjoy a cup of tea in our room at the end of the day.
