Ratings based on 277 Verified Reviews

4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 13 Jun 2024
We arrived at this supposedly prestigious hotel and checked into our room only to find it hadn't been cleaned. Someone's food/clothes were everywhere. They offered to buy ONE of our drinks at the bar (which was soo dirty) and waited 1 1/2 hours for it to be cleaned. Just really disappointed.
5 out of 5
by A verified traveler

Posted 7 Jun 2024
This is a beautiful property! Great view of the lake with outdoor seating. We had dinner at the hotel restaurant which was overall good, but duck was well done. Service was great! The room was beautiful but a little noisy as someone was moving furniture above us at night,
5 out of 5
by A verified traveler

Posted 3 Jun 2024
The classical style of the rooms with English literature books.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2024
5 out of 5
by A verified traveler

Posted 3 Mar 2024 on Hotels
Room was large with fridge, sink and stove. There was lots of storage/closet space. Shower was hot with a good flow. We had difficulty working the heat/AC remote so room was a bit chilly but nothing bithersome enough to call front desk.
5 out of 5
by A verified traveler

Posted 25 Feb 2024
Beautiful views, excellent food and service, kind people!
5 out of 5
by A verified traveler

Posted 17 Jan 2024
My stay at the hotel was absolutely outstanding! Property and grounds are absolutely gorgeous and I had a lovely view of the lake. The staff was amazing with all good vibes! Food in the dining room was fantastic with beautiful ambiance. My only suggestion is better bedding especially a big poofy comforter.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Posted 16 Oct 2023
Lovely property which was formerly a monestary. Wonderful view of the lake, nice dining room on the premises and close to downtown Geneva.
4 out of 5
by A verified traveler

Posted 9 Oct 2023
Great location. Property from outside is very beautiful.Rooms are in need to be updated.