Ratings based on 729 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Nothing really in the area. I fell like the rate was a little high for the area.
by A verified traveler
Posted 29 May 2024
Clean, friendly staff, good breakfast.
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 27 May 2024
Convenient location for attending a weekend event at Empire Dragway in Leicester. Front desk staff was very pleasant and informative. Room and property were very clean. Whirlpool room on first floor was not worth it - lots of noise from the floor above, late into the night. I understand some folks were in town for various weddings at the time, but the hotel is not very sound proofed. The tub also takes forever to fill. A standard room on the highest floor would have been better. Hard mattress, no robes. Ample toiletries, but heavily fragranced shampoo and body wash products. I would consider staying again next time I am in town, as long as it is a room on the top floor. Hotel is conveniently located to fuel and grocery stores, and a Tim Hortons across the street for Canadians who are missing home!
by A verified traveler
Posted 23 May 2024
We had an issue with the hotel room but nobody contacted us about it yet.
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 22 May 2024
Due to Expedia screwing up my reservation at a neighboring hotel and their unwillingness to fix their mistake at the hotel I initially booked, I was forced to stay at the Hampton (an overpriced chain that I NEVER stay at). The garbage cans in the parking lot (side & rear of building) were full and needed to be emptied. Breakfast "spread" was impressive and the only positive thing in this entire experience. None of my devices (phone, tablet) would connect to hotel wi-fi.
by A verified traveler
Posted 19 May 2024
Friendly, responsive staff.
by A verified traveler
Posted 8 May 2024
Nice place but expensive
by A verified traveler
Posted 4 May 2024
A great stay! Stephanie at the front desk was a joy to work with for check-in and she didn’t give up until she had figured out an issue with the Expedia check-in and the issue with the in-room WiFi. The housekeeping staff were excellent and kind in their interactions. The breakfast was wonderful: banana pancakes, eggs, sausage, potatoes, bagels, fruit, etc. The young lady keeping the breakfast stocked was also very friendly and personable. The only negative was the beds-for my comfort they were very hard and uncomfortable.
