Ratings based on 261 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Safe, clean, and quiet. Easy check in and check out as well.
Comment from Hotel Management
10 Jun 2024 by best western, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 26 May 2024
This was supposed to be my daughter's birthday road trip away from home. a nonrefundable which is okay. We got there late and went to bed. Came down and hoped for a hot full breakfast but there was almost nothing there. Staff weren't nowhere to be found. Sketchy. Kids really looked forward to a nice breakfast. Of course, we ended up eating out. Expensive stay but next time we will stick to the Holiday Inn. This was disappointing and how they are priced and rated as VERY GOOD. The beds were queen beds and good. The night was quiet but saw a couple of pine beetles on our way in that night inside our room. Overall, our rate for this hotel stay out of ten would be 4. I know they can do better than what they have been rated.
by A verified traveler
Posted 21 May 2024
This was our second stay here. The room is always clean, staff are friendly. Breakfast is great—but if you’re a late starting person, the breakfast will be almost gone. We had to ask for more eggs and meat. Which we received.
Comment from Hotel Management
22 May 2024 by best western, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
22 May 2024 by best western, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 30 Apr 2024
Clean facility and comfortable bed. Property is in need of some small repairs (leaky faucet, stained drapes, bad control on heater).
by A verified traveler
Disaster at check-in
Posted 2 Mar 2024 on HotelsChecking in was a nightmare. Was to “pay at site”. The guy at the counter refused to use the card we gave him, And took the card that was to just hold the room. He did not speak very good English, and refused to correct the mistake he made. The next morning, a gentleman understood our situation and said he would try to take care of it. We are still waiting on the correction.
by A verified traveler
Posted 28 Feb 2024 on Hotels
by A verified traveler
Posted 21 Feb 2024 on Hotels
by A verified traveler
Posted 12 Feb 2024
Good service.
Comment from Hotel Management
13 Feb 2024 by best western, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
