Ratings based on 211 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
The room stinks
Comment from Hotel Management
24 May 2024 by Ihr Team vom ibis Styles Gelsenkirchen, Hotel Management
Dear Alberto,Thank you for taking the time to review your stay.We are pleased to hear that you found our service satisfactory. However, we are deeply concerned to learn about your experience regarding room cleanliness and amenities. Our team strives to maintain the highest standards of cleanliness and comfort, which is why we have intensified our hygiene measures to ensure guest safety. Rest assured, we offer soundproof accommodations with high-quality bedding to enhance our guests' comfort. We also take pride in the maintenance and condition of our property, ensuring a welcoming environment for all our guests.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Ihr Team vom ibis Styles Gelsenkirchen
by A verified traveler
Posted 31 Mar 2024
Pretty ok
Comment from Hotel Management
9 Apr 2024 by Ihr Team vom ibis Styles Gelsenkirchen, Hotel Management
Dear Steffen,Thank you for taking the time to review your recent stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We all hope to welcome you back in the future.Best wishes,Ihr Team vom ibis Styles Gelsenkirchen
by A verified traveler
Posted 18 Nov 2023
Comment from Hotel Management
23 Nov 2023 by Ihr Team vom ibis Styles Gelsenkirchen, Hotel Management
Sehr geehrter Christopher,vielen Dank für Ihren Kommentar!Wir bedauern zu lesen, dass Sie Ihren Aufenthalt bei uns nicht vollständig geniessen konnten und wir möchten uns für eventuelle Unannehmlichkeiten entschuldigen.Mit freundlichen Grüßen,Ihr Team vom ibis Styles Gelsenkirchen
by A verified traveler
A compact budget hotel
Posted 23 Sep 2023 on HotelsIt’s an average hotel with limited facilities. Good for just night stay, very compact rooms and beds.
Comment from Hotel Management
28 Sep 2023 by Ihr Team vom ibis Styles Gelsenkirchen, Hotel Management
Dear Ganesh, Thank you for taking the time to share your feedback.We are glad to hear that you appreciated the cleanliness of our hotel. Our team works hard to maintain high standards of cleanliness and hygiene for the comfort of our guests. However, we understand that you found the rooms and beds to be compact. Our hotel offers various room sizes, including family suites with connecting doors for a more spacious stay. We apologize if the room size did not meet your expectations, and we encourage you to consider one of our larger room options for your next visit.We also acknowledge your comment on the limited facilities. While we may not have extensive amenities, we do offer essential services such as a 24-hour front desk, luggage service, and laundry service. Our hotel is designed to provide a comfortable and budget-friendly stay for our guests, and we hope that our offerings cater to your needs.We hope that you will return on a future occasion. Best regards,Ihr Team vom ibis Styles Gelsenkirchen
by A verified traveler
Well worth the travel from Australia
Posted 31 May 2023 on HotelsGreat stay right near all amenities.
Survive and support was fantastic.
Definitely stay here again
Comment from Hotel Management
6 Jun 2023 by Zlatina Talpigova-Shift Leader , Hotel Management
Lieber Gast,wir danken Ihnen für Ihre positive Bewertung und freuen uns, dass Ihnen der Aufenthalt in unserem Haus gefallen hat.Auf Ihren nächsten Besuch in unserem Haus freuen wir uns schon heute.Mit freundlichen Grüßen
by A verified traveler
Posted 29 May 2023
Comment from Hotel Management
6 Jun 2023 by Zlatina Talpigova-Shift Leader , Hotel Management
Lieber Gast,wir danken Ihnen für Ihre positive Bewertung und freuen uns, dass Ihnen der Aufenthalt in unserem Haus gefallen hat.Auf Ihren nächsten Besuch in unserem Haus freuen wir uns schon heute.Mit freundlichen Grüßen
by A verified traveler
Posted 27 May 2022 on Hotels
Great Location
Value For money
Clean and great service
Comment from Hotel Management
14 Jun 2022 by Michelle Van Betriebsassistentin, Hotel Management
Lieber Gast,
wir danken Ihnen für Ihre positive Bewertung und freuen uns, dass Ihnen der Aufenthalt in unserem Haus gefallen hat.
Auf Ihren nächsten Besuch in unserem Haus freuen wir uns schon heute.
Mit freundlichen Grüßen
by A verified traveler
Posted 16 Mar 2022 on Hotels
Been here before. Nice hotel. Friendly staff.
Comment from Hotel Management
24 Mar 2022 by Zlatina Talpigova-Front Office, Hotel Management
Dear Guest
thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We are pleased, that you had a nice stay in our hotel.
We are looking forward for your next visit in Gelsenkirchen.
Best Regards
by A verified traveler from London
Posted 18 Jan 2022
Placement it’s nice 👍 and good
Comment from Hotel Management
20 Jan 2022 by Zlatina Talpigova-Front Office, Hotel Management
Dear Guest
thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We are pleased, that you had a nice stay in our hotel.
We are looking forward for your next visit in Gelsenkirchen.
Best Regards
Zlatina Talpigova-Front Office
by A verified traveler
Well staffed
Posted 3 Dec 2021 on HotelsThe staff was excellent. They accommodated us with special requests and seemed to be intent on offering pleasant service. The hotel location was an easy walk to a main pedestrian street with plenty of cafes and restaurants and shopping. The room was clean. And the (paid) breakfast was excellent.
Comment from Hotel Management
29 Dec 2021 by Michelle Van, Hotel Management
Dear Guest
thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We are pleased, that you had a nice stay in our hotel.
We are looking forward for your next visit in Gelsenkirchen.
Best Regards
