Ratings based on 85 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2023 on Hotels
Very clean, modern and very supportive staff. Would definitely stay here again.
Comment from Hotel Management
12 Sep 2023 by Heiner's Parkhotel, Hotel Management
Thank you very much for the great review :-)
by A verified traveler
Posted 14 Aug 2023
This hotel is really clean. I was treated to room service everyday. The spa was beautiful well kept and lots of relaxing seating. They had tea on the go whenever you want. The hotel location suited me because i was visiting my family, but the area is very isolated not much going on. The staff was very friendly and very helpful. I did not have breakfast because i thought it should've been included!
Comment from Hotel Management
12 Sep 2023 by Heiner's Parkhotel, Hotel Management
Thank you for your great Feedback.
Recommended
for Everyoneby A verified traveler
Brilliant. Modern, clean and nice rooms.
Posted 18 Aug 2018Stopped here for one night and it was one of the most comfortable hotels I've stayed at for a long time. Very modern, clean with friendly staff. We got a free upgrade to a suite which was very nice finished.
by A verified traveler
Posted 30 Oct 2016 on Hotels
by Kathleen from Brisbane Australia
Great place to stay
Posted 6 Jul 2015 on HotelsThe hotel was so comfortable that I wished I had stayed longer. There was a cafe in the park only fifty meters away serving great cake. Enjoyed the model trains adjoining the hotel.
by A verified traveler
Posted 12 Apr 2024
Sehr nettes Team, leckeres Frühstück, tolle Bar
Comment from Hotel Management
15 Apr 2024 by Heiner's Parkhotel, Hotel Management
Lieben Dank für das tolle Feedback :-)
by A verified traveler
Posted 1 Feb 2024 on Hotels
by A verified traveler
gut geschlafen, lecker gegessen
Posted 27 Dec 2023 on Hotelsfreundliches Personal, sehr schönes, ruhiges Zimmer, gut geschlafen und gestärkt für den neuen Arbeitstag
Comment from Hotel Management
27 Dec 2023 by Heiner's Parkhotel, Hotel Management
Vielen Dank für die tolle Rückmeldung.Bis bald wieder bei uns im Pott :-)
by A verified traveler
Posted 21 Jun 2023
Comment from Hotel Management
27 Jun 2023 by Heiner's Parkhotel, Hotel Management
Vielen Dank für die freundliche Bewertung und bis bald wieder bei uns in Gelsenkirchen.
by A verified traveler
Posted 19 Jun 2023 on Hotels
Comment from Hotel Management
20 Jun 2023 by Heiner's Parkhotel, Hotel Management
Sie können nicht bewerten, wenn Sie gar nicht hier anwesend waren! Sie sind 2 Stunden zu spät nach unserem Dienstschluss angereist!! Sie haben uns daraufhin telefonisch kontaktiert und Ihnen wurde angeboten, dass ein Mitarbeiter vorbeikommt und Sie eincheckt. Dies haben Sie abgelehnt und sind wieder abgereist. Bitte künftig erst sich über die Öffnungszeiten informieren und dann buchen. Macht mehr Sinn!
