Ratings based on 903 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024
In need of some maintenance
Comment from Hotel Management
17 Apr 2024 by Parkside Motel, Hotel Management
Thanks Folks,We are constantly updating and fixing daily, it's an ongoing thing. Staff normally inform us, however we are always grateful if our guests advise us, as this is a big place and things may get missed. We will try harder, Travel safe
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
3 Apr 2024 by Parkside Motel, Hotel Management
Upon checking out....WHY did you not say anything....Contact us, and follow up so we can improve.
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Parkside Motel, Hotel Management
Thank youHope to be of service again
by A verified traveler
Posted 15 Mar 2024
The service on arrival was warm, enthusiastic and thoughtful! Our room was as described (despite another booking fail with Expedia). Online the room was described as having ‘multiple beds’ but when we called to confirm this was the case the hotel didn’t have this information in our booking. This was the second time this happened on this trip.
They were proactive about fixing this & we had a great room overlooking the park. Air conditioning struggled a little as the weather was incredibly hot. Bathroom had a broken toilet roll holder but otherwise the room was recently renovated and very clean. The thing that stood out about this property was the staff. So friendly! And always willing to help.
Comment from Hotel Management
27 Mar 2024 by Parkside Motel, Hotel Management
Thank you,we so enjoy all guests comments. yes can be extremely frustrating with some parts of your booking. we are here to try and help. By geez you were so correct, Victoria had about 5 days of Summer, and we had most when you stayed with us. We did leave aircons on, especially the Park side which get like saunas, they would have worked very hard. Thanks again. we did replace the toilet paper holder as soon as you informed us, however our housekeeper should have picked this up. Sorry
by A verified traveler
Posted 10 Mar 2024
Wonderful friendly staff, and very helpful.
Room staff had left clothing from a previous occupier, and some dirty cutlery which was a bit off-putting!
Comment from Hotel Management
12 Mar 2024 by Parkside Motel, Hotel Management
Thank you we all very much appreciate your comments, we have informed our Housekeepers of this problem , however all of us are only human and was not intended.We will all try much harder for our guests.Travel Safe
by A verified traveler
Posted 7 Mar 2024
The motel is in a convenient location if travelling on the Spirit of Tasmania. Our room was clean and comfortable.
Comment from Hotel Management
8 Mar 2024 by Parkside Motel, Hotel Management
Thank you,'so pleased we could be of service, hope you have a marvellous experience in Tassie, and come back and tell us all about our adventure.
by A verified traveler
Posted 4 Mar 2024
It's okay for a motel. Staff were very warm and welcoming. Rooms were decent. Walls very thin.
Comment from Hotel Management
27 Mar 2024 by Parkside Motel, Hotel Management
Thank you,Our pleasure, hope to see you all again.
by A verified traveler
Posted 27 Feb 2024
Easy parking and a comfortable and clean motel which we will most likely visit again. No adverse comments from us.
Comment from Hotel Management
8 Mar 2024 by Parkside Motel, Hotel Management
Thank you,we have share with staff, glad you enjoyed, hope to be of service again.
by A verified traveler
Posted 24 Feb 2024
Comment from Hotel Management
2 Mar 2024 by Parkside Motel, Hotel Management
Thank you,we are totally blown away, hope to be of service in the future.
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
25 Feb 2024 by Parkside Motel, Hotel Management
Thank you, its our absolute please, hope to see you again
