Ratings based on 818 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Long Island City

This traveler left a rating score only Posted 11 Jan 2024
5 out of 5
by A verified traveler

Posted 27 Oct 2023
Very nice hotel. In a beautiful setting right on the Baltic…too bad the weather didn’t cooperate!
5 out of 5
by A verified traveler

Posted 9 Oct 2023
I gave a lot of thought to where I would stay in Sopot, before opting for the Sheraton. It was an excellent choice, being very well located near everything I needed for my stay. The hotel itself is quite 'old school' in its rooms (e.g. retractable washing line across bath, actual telephone), reminding me very much of the sorts of places I stayed in the days when the pound was stronger and you could get more for your money across Europe. The room was large, with the promised partial view of the sea. It wasn't terribly well soundproofed, if I'm honest, but that was only a problem on bin day and I am sure that the other hotels on the seafront would've been impacted by the cacophony I heard happening outside. The lobby area was very nice indeed, as was the spa, hotel bar and restaurant. It really was a 5 star experience all the way, and the staff spoke very good English meaning that the lines of communication were very open! Thank you everyone at the hotel for making my first trip to Poland such a comfortable one. I shall return to your beautiful country soon, I feel sure.
5 out of 5
by A verified traveler from Brooklyn

Posted 9 Sep 2023
Pleasant, classy and staff very professional
5 out of 5
by A verified traveler

Posted 6 Sep 2023
On the beach and close to the town
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2023 on Hotels
4 out of 5
by A verified traveler

Posted 17 Aug 2023
Sopot is stunning, family orientated and safe. Good range of shopping and restaurants in walking distance with a private beautiful beach outside the hotel. My only criticism is that the spa facilities are small and disappointing for a 5 star hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2023 on Hotels
4 out of 5
by A verified traveler

Posted 4 Aug 2023 on Hotels
Not very comfortable pillows and cover (without feather as we asked) The room had a very bad glass window between the bedroom and the bath!!! Too much light in the bedroom as we wanted some light during the night. Impossible to sleep with that!!!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Mar 2023 on Hotels