Ratings based on 826 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Really clean nice hotel.
Comment from Hotel Management
7 May 2024 by Załoga Q Hotel Grand Cru Gdańsk, Hotel Management
Serdecznie dziękujemy za ocenę. Jest nam bardzo miło! Zapraszamy ponownie
by A verified traveler
Posted 26 Sep 2023
Staff were very helpful. Nice breakfast. Dining menu uninspiring. Otherwise an enjoyable stay.
Comment from Hotel Management
27 Sep 2023 by QTeam, Hotel Management
Dear vyvyennne , Thank you for taking the time to complete our online review following your recent stay at the Q Hotel Grand Cru Gdansk. We are delighted that you enjoyed your stay overall and thank you for your additional comment, which have been noted and passed to the our breakfast teams. We very much look forward to welcoming you again at our hotels.
by A verified traveler
Posted 19 May 2023 on Hotels
Comment from Hotel Management
21 May 2023 by Zespół Q Hotel Grand Cru Gdańsk , Hotel Management
Serdecznie dziękujemy za ocenę. Jest nam bardzo miło! Zapraszamy ponownie.
by A verified traveler
Posted 9 May 2023
Comment from Hotel Management
30 May 2023 by Załoga Q Hotel Grand Cru Gdańsk, Hotel Management
Serdecznie dziękujemy za ocenę. Jest nam bardzo miło! Zapraszamy ponownie.
by A verified traveler
Posted 22 Jan 2023 on Hotels
Comment from Hotel Management
6 Feb 2023 by QTeam , Hotel Management
Dziękujemy! :)
by A verified traveler
A lovely family stay - Highly recommended
Posted 7 Dec 2022 on HotelsA lovely hotel. Great waterfront location and a short walk into the old town. Ideal for the Christmas market. Staff were friendly and very accommodating. We arrived early and two of our three rooms were already, so we could check int them and leave all our luggage. Breakfast is amongst the best we have had at a hotel. Such a variety of foods and drinks. On our last day we had an early flight and we were provided with very nice packed breakfasts. My only minor criticisms were that the room was a little too warm for my liking, although with the cold temperatures outside I preferred that than it bring cold. Also, the shower water protruded over the very low floor seal and protruded in the bathroom. Both only minor points though and did not detract from the enjoyment of our stay.
Comment from Hotel Management
7 Dec 2022 by QTeam, Hotel Management
Dear Clive R Watson, Thank you for complete a guest satisfaction survey. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with some happy memories of your time with us. It will be a pleasure to pass on your kind thoughts to all our colleagues. We hope to warmly welcome you again to Q Hotel Grand Cru Gdansk in the future and if we can be of any assistance in the meantime, please let us know. With best regards, QTeam
by A verified traveler
Posted 24 Nov 2022 on Hotels
Comment from Hotel Management
27 Nov 2022 by QTeam, Hotel Management
Thank you for review!
by A verified traveler
Posted 2 Sep 2022 on Hotels
Comment from Hotel Management
21 Sep 2022 by QTeam , Hotel Management
Dear Michael, Thank you for sharing your review. We are very sorry for all inconveniences. Please accept our honest apologies.Yours faithfully,
by A verified traveler
Posted 9 Aug 2022
The facility was clean and the staff was friendly. Also the location was very good. However, this is where the positives have to end. The 4 stars (!) hotel has only partial and VERY weak, insufficient AC. Areas around elevators, stairways are not cooled at all. The room we received was so hot that we could hardly sleep the 1st night even with the fan working non stop. We received another room next day and, while much better, we still needed a fan to be able to function.
So, overall it is o good hotel but not for summertime and feels overall like 3 stars one rather than 4 (quality of fitness room 2 stars).
Comment from Hotel Management
10 Aug 2022 by Q Team, Hotel Management
Dear George,
Thank you for the detailed feedback - both positive and constructive - we welcome all comments.We wish to sincerely apologise for the disappointment of not insufficient AC.We are very sorry we failed to meet your expectations. We hope that you will reconsider and come back and see us again.
by A verified traveler
Posted 6 Aug 2022 on Hotels
Comment from Hotel Management
7 Aug 2022 by QTeam, Hotel Management
Thank you for feedback!
We sincerely hope that we will have the opportunity to welcome you back to Q Hotel Grand Cru Gdansk. Warm regards,
