Ratings based on 295 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dublin
Posted 23 Sep 2022
A very modern apartment right in the city center.
by A verified traveler from Houston
Posted 19 Aug 2019
The apartment was beautiful! It was well-maintained and larger than we were expecting with 1.5 baths and 2 bedrooms with comfortable king-size beds. The kitchen had everything we needed. Our apartment was on a quieter side street, so we seldom had trouble with late night noise. It was located in the middle of old town and really convenient to everything -- a 15 minute walk to the Solidarity museum, 5 minutes to the waterfront or main street, 10 minutes to the Forum mall. We loved it
Comment from Hotel Management
2 Oct 2019 by Patrycja, Hotel Management
Dear Eric,
thank you very much for staying with us and taking time to review us. We are doing our best to make our Guest's stay as enjoyable as it could be. Thank you for such a positive feedback. We do hope to have an opportunity to welcome you in our place again.
We are sending our best regards.
by A verified traveler
2 nights in Gdansk
Posted 11 Aug 2019 on HotelsTwo nights in Gdansk before moving on to Sopot. The reception girls are very focused on taking the additional fees for cleaning and city tax... not much explanation of facilities available (which we found out about later) that there is a gym and bar. They spoke quite poor English, which for this role, should be a minimum expectation. When we needed to book a taxi upon departure, they were grudgingly helpful... Customer service needs improving.
Comment from Hotel Management
14 Sep 2019 by Patrycja, Hotel Management
Dear Julian,
thank you very much for staying with us and taking time to review us. Guest's feedback is really important to us, even the more bitter ones. All additional fees and facilities are mentioned during the reservation process. I will inform a reception department about your comment. Please accept our apologies for being not well informed from our employees. We will be delighted having a chance to welcome you again and awaiting for this opportunity in the future.
by A verified traveler from Chicago
Posted 7 Jul 2019
Apartment was very nice. Beds were comfortable. Having washer was very convenient. Very good location. The only negative was no air conditioning.
by A verified traveler
Good Room - Staff a bit disorganized
Posted 23 Apr 2019 on HotelsOverall, the apartment was pretty nice and in good condition. My concern was I requested a late check in, and the staff was not available at the time I arrived. I requested access to the garage, but I was not left a garage door opener. This meant that I had to park my car blocks away from the actual unit. The apartment staff contacted me a week later requesting an additional $32 for a cleaning fee. In all fairness this cleaning fee was mentioned on the booking, but it was in the fine print and I didn’t notice it until after I booked the room. So I will take the blame on that one, but it would be nice to be able to rent a room and not have to worry about being nickeled and dimed on fees. Overall, the location and apartment unit we’re good, but the hood the hotel staff needs to consider bundling all the fees in with the reservation fee especially if the fees are not optional, like cleaning.
by A verified traveler
Posted 23 Feb 2019 on Hotels
by A verified traveler from Lubliniec, pl
Posted 23 Feb 2019 on CheapTickets
Cozy, very nice. I like big windpws in the bedroom and livingroom what makes the appartment a lot of Sun inside. This was remarkable especially on winter.
by A verified traveler
Amazing!
Posted 2 Feb 2019 on HotelsWelcome apartments were awesome.
Great location and also awesome staff.
Would definitely come back!
by A verified traveler
Posted 14 Dec 2018
stunning, brilliant, loved it! will return for sure
Comment from Hotel Management
16 Jan 2019 by Justyna, Hotel Management
Dear AJ,
it is a great pleasure to read such reviews.
As you promised, we will be waiting for come back.
See you soon!
Yours faithfully,
Justyna Jaworowska
Office Manager
Welcome Apartment
by A verified traveler
Posted 11 Oct 2018
