Ratings based on 513 Verified Reviews

4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Enjoy a stay here

Posted 9 Oct 2023 on Hotels
It was a really nice experience to stay here. Just a step away from the sea, with nice view from the window. Rooms are newly renowated and really clean.Breakfast was really good and fresh. Good coffee. Bad condition of the building outisde and for the swimming pool. No "additional points" unfortunatelly. Just to sleep and eat rather not spending and enjoying long time there.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2023 on Hotels
5 out of 5
by A verified traveler

Great for families

Posted 23 Oct 2022 on Hotels
Perfect location, suberb view, clean hotel and lots to do in the area.
5 out of 5
by A verified traveler

Posted 25 May 2022 on Travelocity
Everything was clean, staff was friendly, could not have been better.
4 out of 5
by A verified traveler from Novi

This traveler left a rating score only Posted 9 Apr 2022
5 out of 5
by A verified traveler

Posted 13 Nov 2021
Wszystko bylo super tylko wlaczenie tv troche skomplikowane.
5 out of 5
by A verified traveler

Friendly hotel - great for families

Posted 27 Oct 2021 on Hotels
Tasty and fresh breakfast, friendly staff (front and back office), recently refurbished hotel but missing my bathtub! slightly smaller rooms than in the past, but no problem. Kids' play room - enjoyed by my son (table tennis was fun!). Perfect sea location, too. Recommended.
4 out of 5
by A verified traveler

Posted 27 Jun 2021 on Hotels
Missed the vanity bag in the bathroom, otherwise great experience
Comment from Hotel Management
21 Sep 2021 by NGM, Hotel Management
Dear Marta, thank yu for your review. Hope to see you again. Best Regards, Novotel Gdańsk Marina Team
3 out of 5
by A verified traveler

great location and poor service

Posted 14 Jun 2020 on Hotels
the location is perfect, hotel is undergoing a renovation hence it might be a little dusty however the room we stayed in was freshly renovated since it's a near-sea location there was a lot of sand on the floor and when we asked for cleaning services we were told to clean ourselves with a broom and dustpan that was not even in the room (at the check-in we were told we can ask for cleaning/towels when needed as this is on demand service during covid which turn out not to be true when we actually needed this service) I am disappointed with the reception in general as our flush stopped working the first evening and when i called the reception at 10 PM their only comment was - sorry, technician comes back at 8 am we cannot do anything now... I did ask for room change and only after some argument we were offered the same room with sea view (after no offer receptionist offered us a standard room with no view and then magically found available room with the view after I refused to change room for lower standard) This is not a service I expect for such a price.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2019