Ratings based on 215 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Breakfast not as expected

Posted 23 Oct 2023 on Hotels
The hotel was lovely. The free breakfast was in a cafe next door, which had slow service, a limited menu and a wait for tables as there was no preference for hotel guests. This meant we skipped the breakfast we'd paid for twice, as we found going to the cafe distrupted our plans. Also, the hotel reception closed at 12pm on the Sunday which meant we had to pay to store our luggage elsewhere.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jun 2023
5 out of 5
by A verified traveler

Posted 9 Sep 2022
Friendly and homy
5 out of 5
by A verified traveler

Posted 8 Aug 2022
Superb location, highly recommended breakfast which is served in next door restaurant. Medusa give you quality and pleasant time. Definitely will visit again.
2 out of 5
by A verified traveler

Could have been so much better.

Posted 2 Aug 2022 on Hotels
Firstly they took payment from.my card for a colleagues booking without telling me then charge £150 because I put a drain on their carpet. I didn't get a chance to challenge the charge they just took it so beware. Nice looking hotel with a good location. Shame I was treated like this and ripped off.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2022 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2020 on Hotels
5 out of 5
by A verified traveler

Posted 24 Sep 2019 on Hotels
Excellent
4 out of 5
by A verified traveler

Posted 5 Jul 2019 on Hotels
Really nice boutique hotel in a great position close to the old town. Staff very friendly and good wi-fi.
5 out of 5
by A verified traveler

David

Posted 20 Jun 2019 on Hotels
Excellent staff at reception
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