Ratings based on 443 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Reception staff was miserable and disrespectful.
Room was too hot - air con ineffective.
Front of hotel rooms suffer from traffic noise - you will hear every siren etc, and there are many during the night.
Housekeeping was excellent, spotless clean.
by A verified traveler
Posted 12 Jun 2024
by A verified traveler
Posted 5 Jun 2024
Brilliant place to stay whilst exploring Gdańsk
Will definitely return 10/10 👍
by A verified traveler
Posted 19 May 2024
Lovely hotel
by A verified traveler
Posted 9 May 2024
The property is conveniently located next to the main city highway yet is exceptionally quiet. It is at the edge of the old town - an easy walk everywhere.
The best part was the spa experience (though crowded on weekends) and the cleanliness of the hotel. Only disappointment was parking situation. Upon arrival, the front desk guy said that their parking was full and there was no Valet option. He informed us that if we parked on the street, we risked to get a parking violation ticket, though there were no NO PARKING signs. On the last day of our stay hotel parking became available, but it was difficult to find a parking spot under the building. A 30 euro price per night was rather steep when there was a free dirt lot parking in front of the hotel (though always overflowing) and other hotels in the area offer a 10 euro parking. Our room had no view (we saw a building across a tiny street) but it had a balcony and as the building across the street waa empty, it felt private and it was quiet.
Two elevators were always too busy for a huge building and rather difficult to use. Otherwise it was a wonderful and relaxing stay in a modern, very clean, conveniently located hotel with a relaxing spa.
by A verified traveler
Posted 5 Apr 2024
Stayed here many times. Most hotels in Poland are great! Polecam
by A verified traveler
Posted 30 Mar 2024
Stay away from this hotel, it is managed by mobster Pawel Zarembski who should not be in the hospitality or service industry, instead he should be in jail. It is very sad that Pawel Zarembski is racketeering in this beautiful hotel. We checked in on march 16th and our reservation was for 2 nights. I already paid for it via expedia. I checked in and a nice front desk agent checked me in. She was very nice and even helped me get to my room. We liked our stay and we decided to extend our stay for another two nights. Once again, we paid it via expedia. Nobody asked for any credit card or payment. Our second reservation was from 18th to 20th. We met Pawel on 19th march around afternoon. I came downstairs and tried to get new cards for room and spa towels from him, he refused and he did not even listen to what I was trying to say. I was trying to explain to him that I extended our stay and we need new cards. He started yelling and refusing me. Then I was like how am I going to go to my room if my card is expired. Finally, he decided to ask for my room number after 5 minutes of arguing. I honestly did not know what his problem was. All I wanted was to get new cards, but he chose to yell and refuse me. Even other guests were staring at him. I commented on him saying "this is not good hospitality". He responded like "Do you want me to kick you out? I can also call the police, actually I don't need that, I will kick you out with no problem, watch out." His comment was very alarming fo
by A verified traveler
Posted 30 Mar 2024
Stay away from this hotel, it is managed by mobster Pawel Zarembski who should not be in the hospitality or service industry, instead he should be in jail. It is very sad that Pawel Zarembski is racketeering in this beautiful hotel. We checked in on march 16th and our reservation was for 2 nights. I already paid for it via expedia. I checked in and a nice front desk agent checked me in. She was very nice and even helped me get to my room. We liked our stay and we decided to extend our stay for another two nights. Once again, we paid it via expedia. Nobody asked for any credit card or payment. Our second reservation was from 18th to 20th. We met Pawel on 19th march around afternoon. I came downstairs and tried to get new cards for room and spa towels from him, he refused and he did not even listen to what I was trying to say. I was trying to explain to him that I extended our stay and we need new cards. He started yelling and refusing me. Then I was like how am I going to go to my room if my card is expired. Finally, he decided to ask for my room number after 5 minutes of arguing. I honestly did not know what his problem was. All I wanted was to get new cards, but he chose to yell and refuse me. Even other guests were staring at him. I commented on him saying "this is not good hospitality". He responded like "Do you want me to kick you out? I can also call the police, actually I don't need that, I will kick you out with no problem, watch out." His comment was very alarming fo
by A verified traveler from ABERDEENSHIRE
Posted 24 Mar 2024
Hotel was spotless, staff are friendly, lots to choose from for breakfasts, room was spacious and very clean, swimming pool was brilliant. Would recommend 👌
by A verified traveler
Posted 19 Mar 2024
