Ratings based on 902 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jan 2024
Great location in city centre. Very nice spacious room.
Comment from Hotel Management
14 Feb 2024 by Anna - Manager, Hotel Management
Dear Anna, Thank you for choosing Holland House Residence during your visit to Gdańsk and for taking the time to share your review!! I'm very happy that you appreciated our location and spacious room. Hope to see you in Holland House Residence soon!
by A verified traveler
Posted 22 Dec 2023 on Hotels
Lovely hotel with pleasant staff. Room was clean and tidy but a little dark. Would benefit from improved lighting. Large table lamp provided with no electricity source to plug it in. Ideal location
Comment from Hotel Management
3 Jan 2024 by Anna - Manager, Hotel Management
Dear Paul, Thank you very much for your review of your recent stay at our hotel. I'm very happy to hear that the location of our hotel was ideal for you. Your feedback is extremely valuable to us, as we strive to improve with every stay. It would be a pleasure to welcome you next time! Kind regards,
by A verified traveler
Posted 15 Dec 2023
Beautiful property in an amazing location right in the heart of historic Gdansk. It has more of a guest house vibe than a hotel but it is very
charming. The staff was very friendly and helpful.
Comment from Hotel Management
14 Feb 2024 by Anna - Manager, Hotel Management
Dear Beata, Thank you for your kind review of Holland House Residence. I am delighted to read that our location, hotel vibe, and helpful staff provided a wonderful setting for your visit to Gdansk. It will be our pleasure to welcome you again to Holland House Residence. Kind regards,
by A verified traveler
Posted 8 Dec 2023 on Hotels
Comment from Hotel Management
13 Dec 2023 by Anna - Manager, Hotel Management
Dear Lee, Thank you that you have chosen to stay in our hotel and for taking the time to share your rating. It will be nice to see you again. Kind regards,
by A verified traveler
Posted 4 Dec 2023
Came with 2 friends and had the family apartment which was fabulous . Lovely welcoming staff
Comment from Hotel Management
8 Dec 2023 by Anna - Manager, Hotel Management
Dear Suzanne, thank you very much, we love to read such words, happy Guest is an award for our job! We hope to welcome you again soon! Kind regards,
by A verified traveler
Posted 5 Oct 2023
Really nice hotel and in an excellent location in the heart of Gdansk tourists area.
The staff were attentive and knowledgeable.. the room was large, clean and had a fantastic hot shower... when i head back to Gdansk i will look to book here again
Comment from Hotel Management
10 Oct 2023 by Anna - Manager, Hotel Management
Dear Paul, Thank you very much for taking the time to share your feedback regarding your stay with us at Holland House Residence. Your words were a pleasure to read. I am particularly happy to read your kind compliments regarding our great location, spacious rooms, and attentive staff. I hope we are able to welcome you back to Holland House Residence again soon. Kind regards,
by A verified traveler
Posted 4 Oct 2023
Great hotel with a nice bar/restaurant downstairs. In the centre so it’s very easy to walk around.
Comment from Hotel Management
10 Oct 2023 by Anna - Manager, Hotel Management
Dear Frederik, Thank you so much for your kind review. We are delighted that you enjoyed your time with us, and we will be looking forward to welcoming you back again soon. Warm regards,
by A verified traveler
Posted 26 Sep 2023
Incredibly noisy. The room was shaking at 2:30AM from nearby music. When asked to do something about the music or change room the hotel refused to do anything. Don't stay here.
Comment from Hotel Management
3 Oct 2023 by Anna - Manager, Hotel Management
Dear Philip, thank you for your feedback. We are very sorry for the inconvenience but the outside noise sometimes cannot be avoided in the central location like ours but we do provide earplugs in each of our superior rooms. As far as I am informed the receptionist called the police and that was all that we could do in this situation. Unfortunately, there was no option for room change as the hotel was fully booked. We hope that we will have a chance to host you again in the future. Kind regards,
by A verified traveler
Posted 25 Sep 2023 on Hotels
Comment from Hotel Management
3 Oct 2023 by Anna - Manager, Hotel Management
Thank you very much! See you again in Holland House Residence! Kind regards,
by A verified traveler
Posted 25 Jul 2023
Great property right on the long market pedestrian area. Property being an older historic building has no AC, which we were advised upfront. Appreciate the hotel had a fan in the closet as a room amenity. Kudos for that!
Comment from Hotel Management
2 Aug 2023 by Anna - Manager, Hotel Management
Dear Sadie, Thank you for staying in Holland House Residence and for sharing your lovely opinion here! It is a pleasure to see that you had a great stay and enjoyed our location and facilities. We are looking forward to welcoming you back. Kind regards,
