Ratings based on 87 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Comfortable but not professional enough
Posted 3 Nov 2023 on HotelsThe staff did all what they could to accommodate us. I think the management was not as flexible as them we wanted to get normal receipts for our payment and it took so long and very difficult to make. I even thought we stayed there illegally from how hard to was to get a receipt . Any way they did their best i just assume that their system is need to be reversed
by A verified traveler
Posted 16 Oct 2023 on Hotels
by A verified traveler
Posted 8 Aug 2023 on Hotels
by A verified traveler
Posted 15 May 2023
Perfect
Comment from Hotel Management
16 May 2023 by Guest Relations Department , Hotel Management
"Dear Mohamed;On behalf of the entire team at the Shimall Hotel, we would like to thank you for your great feedback.We hope to welcome you again very soon!Kindest regards,Guest Relations Department"
by A verified traveler
Posted 1 Feb 2023
Best hotel in Gaziantep at the moment, very clean and modern, breakfast could be improved but its acceptable.
Comment from Hotel Management
1 Feb 2023 by Guest Relations Department Fatma Tosun, Hotel Management
Dear Juan Francisco,Thank you for sharing a review of your recent experience. Our team here at SHIMALL HOTEL is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope to welcome you back again soon to have the opportunity to make a significant improvement upon this visit.Kindest regards,
by A verified traveler
Posted 29 Jan 2023
Nice hotel for Gaziantep, well located, quite area compared with others. Breakfast could be improved but in general very recommendable place to stay.
Comment from Hotel Management
30 Jan 2023 by Guest Relations Department Fatma Tosun, Hotel Management
Dear Juan Francisco,Thank you for sharing a review of your recent experience. Our team here at SHIMALL HOTEL is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope to welcome you back again soon to have the opportunity to make a significant improvement upon this visit.Kindest regards,
by A verified traveler
Posted 31 Oct 2022
Brand new, clean, suave. Excellent service and responsiveness.
All speak good English.
by A verified traveler
Posted 21 Oct 2022 on Hotels
Everything was perfect,
by A verified traveler
Posted 5 Oct 2022 on Hotels
by A verified traveler
Posted 26 Sep 2022
Very cleaning and nice place
