Ratings based on 155 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
fantastic stay in the island
Posted 22 Dec 2023 on Hotelsit is a wonderful trip, we have a very good time during the stay, the sea is beautiful, the room is nice, all staff are so friendly and nice.
by A verified traveler
Posted 27 Aug 2023 on Orbitz
by A verified traveler
Posted 30 Jun 2023
If there is one thing to highlight about Bunga Raya, that's the staff: they were all really well trained, helpful and friendly - from this perspective, one of the best experiences we ever had. The ladies at the massage were also really good.
We liked breakfast a lot: great variety and quantity, I would especially recommend Tuaran mee.
The house reef has probably seen better days (condition of the corals), but you can see a lot of small fish, clownfish, rays and if you are lucky, even a green turtle. We were also told that leatherbacks frequent the area if you visit at the right time.
There were two things that we did not like: the cocktails have really little alcohol and the beach is quite dirty (PET bottles and other bigger pieces too). While it's understandable that the property cannot control what's in the water, they could send staff around daily to collect the thrash. We hoped they would do this, but we saw the exact same pieces for several days. At this price / quality level (and with so many people employed there), we could not understand why they would not do this.
by A verified traveler
Posted 20 May 2023
No word could be described for such a terrifying ways of handling for no- show customers that faced emergency issues. Most probably I’m not dealing with human being that was the only ways I could say. “NO CRITICAL THINKING “
by A verified traveler from London
Posted 18 May 2023
Has a lot of potential, but needs re-investment to bring back up to 4/5 star standards. Rubbish is a serious issue on the beach & the resort / hotel area needs a deep clean. Staff are lovely.
by A verified traveler
Posted 31 Jan 2023
We had an amazing time! The staff were incredible, always happy to help and very friendly!
by A verified traveler
Posted 3 Jan 2023
An amazing stay at a lovely resort in the rainforest, yet not too far away from KK. The staff are terrific and go out of their way to make you feel welcome at the resort. Thankfully we arrived the week after bad weather, so there was cleanup/fixing in progress, which is understandable. After seeing some of the other report options near KK, we definitely were lucky to get seclusion/privacy and nature in abundance. To mention some memorable staff (and other were also friendly/helpful but I can not recall their names, sorry!): Ellyrika, Cera, Eduardo, and Isaac (jungle guide with excellent English). Laurant, the French resort manager, does an amazing job at welcoming you, checking in regularly to make sure there is nothing you need and leaving personal notes/gifts to make the stay memorable. A big thank you to all at Bungaraya.
Comment from Hotel Management
10 Jan 2023 by Laurent, Hotel Management
Dear Diane, Dear Rogers,Greetings from all of us at Echoresorts!Thank you so much for this very kind and enthusiastic review. I really appreciate that you took some of your time on your road trip to post this outrageous comment based on your experience at the resort. On behalf of the whole team, I wish you a very good continuation in your tour around Borneo. Shall you need any assistance during your road trip please let us know we will be glad to help. Hope to welcome you back at Bungaraya to relax at the end of your drive!
by A verified traveler
Posted 26 Dec 2022
Beautiful place
Comment from Hotel Management
28 Dec 2022 by Laurent, Hotel Management
Thank you for your concise review. We are glad that you enjoyed your stay at Bungaraya. Wishing you a joyful festive season!
by A verified traveler
Posted 8 Aug 2022
We stayed 2 nights 3 days and the whole experience was fantastic!! Beautiful beach, incredible location and superb staff. Highly recommend!!
Comment from Hotel Management
8 Sep 2022 by Laurent, Hotel Management
We are glad you enjoyed your stay at the resort and so grateful for having spent some of your time to write a quick comment here. Hope to see you again!
by A verified traveler
Posted 3 Aug 2022 on Hotels
Comment from Hotel Management
8 Sep 2022 by Laurent, Hotel Management
Thank you for giving our property the maximum score.We are glad you very much enjoyed your stay with us and we hope to welcome you back in the nearest future!
