Ratings based on 971 Verified Reviews

4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 27 Apr 2024
You need to renew the bathroom
5 out of 5
by A verified traveler from Axbridge

Posted 25 Apr 2024
Good location, nice rooms, helpful staff but parking expensive
5 out of 5
by A verified traveler

Posted 19 Apr 2024
Rooms were a bit tired
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Clean
3 out of 5
by A verified traveler

Posted 5 Apr 2024
D
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Great location for South Terminal. Understaffed when we stayed and the food is awful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Mar 2024
5 out of 5
by A verified traveler from Axbridge

Posted 22 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Hotel Manager , Hotel Management
Dear John , Thank you for taking the time to leave us this 5 out of 5 review , we do hope that we get the opportunity to welcome you back to our hotel again soon.
5 out of 5
by A verified traveler

Posted 18 Mar 2024
Very friendly staff, welcoming reception area, very convenient for the airport easily walkable and a fair price
Comment from Hotel Management
19 Mar 2024 by Hotel Manager , Hotel Management
Dear CLAIRE , Thank you for sharing you stay with me , its great to read that my team made you feel welcomed , i do hope that next time we are you first choice of hotel.
5 out of 5
by A verified traveler

Posted 13 Mar 2024
Just a short bus ride (£8) from Gatwick to the hotel.
Comment from Hotel Management
13 Mar 2024 by Hotel Manager , Hotel Management
Dear Julie , Thank you for the 5 star review , we are so glad you had a good stay , we do hope that we get the chance to welcome you back to our hotel again soon.