Ratings based on 976 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
The hotel was close to things, but was very noisy, run down and the room was small.
by A verified traveler
Posted 2 Jun 2024
Wouldn’t give it a bad review. It’s just an older building and an older hotel. Definitely would stay again if I got the chance.
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
Dear guest,Thanks for staying with us. We appreciate your feedback!
by A verified traveler from Horse Shoe
Posted 2 Jun 2024
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
Dear guest,Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 31 May 2024
Entire motel is run-down and smells horrible. Our room smelled like wet dog mixed with air freshener. Bathroom reeked of urine.
Location was very convenient to the parkway and all the action. Parking was good. Noise levels were ok.
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Dear guest,Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 27 May 2024
The only good thing is its location across the convention center. The hotel needs a complete renovation. The color schemes, paint, linens, curtains, are from the late 1970ies (brown, yellow, orange) and unfortunately that also seems to be the age of the rest. Upon arriving, it was hotter in the reception room than outside, apparently, the AC was not turned on. The tile in the lobby and in the room's bathroom was dirty. Perhaps the owner should invest in steam cleaning. The carpet in hall ways and room was also dirty and torn at several places. The paint around the bathtub was splitting. It seemed somebody repainted the walls but kept there out-of-fashion colors and also does not know hoe to paint as the paper holder was also touched with paint (never heard that you remove things screwed on the wall and re-install after painting?). The bathtub was very old and dirty. The toilet and sink seemed to have been replaced some time ago and were acceptable. Overall, this place does not deserve to be part of the Wyndham family. I strongly advise not to go there. We will certainly never return.
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Dear guest,Thanks for comments
by A verified traveler from Oakwood
Posted 25 May 2024
The property is nearby to the attractions and it is walkable distance. The area was safe and yet still at a distance from the noise.
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Dear guest,Thanks for comments
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you.
by A verified traveler
Posted 23 May 2024
We've stayed here numerous times and have always been happy with the sevice. Will be going back In July with my granddaughters ffor a week
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Dear guest,Thanks for comments
