Ratings based on 967 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Property was filthy. We left after first night of 3 night stay.
by A verified traveler
Posted 9 Jun 2024
This was the worst experience! It was so bad that we wouldn’t even put our stuff in the room! It had holes in carpet cigarettes burns on the tub room was so small you couldn’t even walk! We tried to stick it out we went out for the day came in the room at 11 am convincing ourself we can sleep here and just leave in the morning! So we laid on top on the sheets then here comes a fire alarm! I just gave up and drove at 12am home at this point I was willing to just take the 3 hour drive on no sleep hell I would be more comfortable sleeping in my car!
Comment from Hotel Management
11 Jun 2024 by Manager, Hotel Management
Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you.
by A verified traveler
Posted 7 Jun 2024
I like the location and price of the hotel. It could be cleaned better. Dog hair on furniture. Buggies to transport luggage needs to be replaced. Couldn't keep hot and cold water regulated in first shower. Air conditioner was awesome this time. 4th time staying here. 2nd time using suite. Regular room too small.
Comment from Hotel Management
7 Jun 2024 by Manager, Hotel Management
Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you.
by A verified traveler
Posted 4 Jun 2024
The hotel was close to things, but was very noisy, run down and the room was small.
Comment from Hotel Management
5 Jun 2024 by Manager, Hotel Management
Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you.
by A verified traveler
Posted 2 Jun 2024
Wouldn’t give it a bad review. It’s just an older building and an older hotel. Definitely would stay again if I got the chance.
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
Dear guest,Thanks for staying with us. We appreciate your feedback!
by A verified traveler from Horse Shoe
Posted 2 Jun 2024
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
Dear guest,Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 31 May 2024
Entire motel is run-down and smells horrible. Our room smelled like wet dog mixed with air freshener. Bathroom reeked of urine.
Location was very convenient to the parkway and all the action. Parking was good. Noise levels were ok.
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Dear guest,Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 27 May 2024
The only good thing is its location across the convention center. The hotel needs a complete renovation. The color schemes, paint, linens, curtains, are from the late 1970ies (brown, yellow, orange) and unfortunately that also seems to be the age of the rest. Upon arriving, it was hotter in the reception room than outside, apparently, the AC was not turned on. The tile in the lobby and in the room's bathroom was dirty. Perhaps the owner should invest in steam cleaning. The carpet in hall ways and room was also dirty and torn at several places. The paint around the bathtub was splitting. It seemed somebody repainted the walls but kept there out-of-fashion colors and also does not know hoe to paint as the paper holder was also touched with paint (never heard that you remove things screwed on the wall and re-install after painting?). The bathtub was very old and dirty. The toilet and sink seemed to have been replaced some time ago and were acceptable. Overall, this place does not deserve to be part of the Wyndham family. I strongly advise not to go there. We will certainly never return.
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Dear guest,Thanks for comments
