Ratings based on 951 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Great size and convenient to the strip! The unit was a bit dated; but that doesn’t ever bother me. It’s a nice cost effective place to stay.
Comment from Hotel Management
4 Jun 2024 by Exploria Resorts, Hotel Management
Thank you for reviewing your stay with us, we hope to see you again soon.
by A verified traveler
Posted 1 Jun 2024
The 1br condo was wonderful! Clean, modern, and very comfortable!
Some of outside seemed to be under repair/construction, which will improve the overall appearance when it’s completed. I would definitely stay here again 😊
Comment from Hotel Management
4 Jun 2024 by Exploria Resorts, Hotel Management
We appreciate your positive feedback and are glad you enjoyed your stay with us. We hope to see you again in the future.
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
3 Jun 2024 by Exploria Resorts, Hotel Management
Thank you for reviewing your stay with us, we hope to see you again soon.
by A verified traveler
Posted 30 May 2024
Our unit wasnt very clean floors dirty coffee pot had old coffee in it clothes washer had dried soap in it kitchen table had crumbs on it. The flowers outside were beautiful we've stayed before and not had issues was disappointed this time.
Comment from Hotel Management
31 May 2024 by D, Hotel Management
Sorry for your room issues, please know that we are always ready to come and address any deficiencies in your room.
by A verified traveler
Posted 30 May 2024
Our 2nd time staying here and will be back!!
Comment from Hotel Management
30 May 2024 by Exploria Resorts, Hotel Management
We wanted to take a moment to express our sincere gratitude for choosing to stay at our property. It was a pleasure hosting you, and we hope your experience was enjoyable and comfortable.
by A verified traveler
Posted 29 May 2024
Everything was good!
Comment from Hotel Management
30 May 2024 by Exploria Resorts, Hotel Management
We appreciate your positive feedback and are glad you enjoyed your stay with us. We hope to see you again in the future.
by A verified traveler
Posted 28 May 2024
Great time
Comment from Hotel Management
30 May 2024 by Exploria Resorts, Hotel Management
Thank you for reviewing your stay with us, we hope to see you again soon.
by A verified traveler
Posted 27 May 2024
Very run down & outdated.
Whirlpool tub broken in room, overall dirty & must smelling in our room.
Property in disrepair .
Parking garage was too small for our vehicle & very tight parking spaces in garage. We had to park few blocks away at the office & walk to our room with all our luggage.
Was raining heavily when left & long walk to get vehicle with luggage in the rain storm.
We witness a vehicle go into parking garage & smashed their car because was very tight space to get into
Comment from Hotel Management
30 May 2024 by Exploria Resorts, Hotel Management
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by Exploria Resorts, Hotel Management
Thank you for reviewing your stay with us, we hope to see you again soon.
by A verified traveler
Posted 27 May 2024
Close to Gatlinburg Convention Center, where I was going for concerts.
Comment from Hotel Management
30 May 2024 by Exploria Resorts, Hotel Management
Thank you for taking time to post a review of our property. We hope to see you again in the future.
