Ratings based on 2 Verified Reviews

5.0 out of 5
5.0 Room cleanliness
5.0 Room comfort
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great home Not happy with management of Advantstay

Posted 18 Jul 2023 on Hotels
The home we stayed in was great. I didn’t agree with the terms of the contracts. After booking with Hotels.com and paying. I am then contacted by Advantstay that I have 15 more pages of conditions I must agree to including a background check. I refused to agree and sign the forms. They said they would not refund me any of my nearly $2600.00 I had paid through Hotel's.com. Hotels.com even contacted the management of Advantstay only to be told if I did not agree with the additional terms I could not stay at the property and I would not be refunded any of my money. I’m not a lawyer but I know after an agreement is made and sign then paid for you cannot then slap 15 pages of additional contract terms and conditions.
5 out of 5
by A verified traveler

The best!

Posted 20 Feb 2023 on Hotels
This cabin had everything you can ask for. A gameroom, 3 bathrooms, 3 bedrooms, a kitchen, fireplace and jacuzzi! Such a beautiful stay! My sons who are 6 & 9 didn’t want to leave. A cabin up in the mountains was what we were looking for and it was perfect stay up in the smokies totally recommend!😊
Comment from Hotel Management
21 Feb 2023 by AvantStay, Hotel Management
Thank you for sharing your 10/10 experience with us and our future guests! The cabin truly is incredible, isn't it?!