Ratings based on 992 Verified Reviews

4.5 out of 5
82% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 May 2024
5 out of 5
by A verified traveler

Posted 4 May 2024
Everyone there was very helpful and friendly. We were coming off the Appalachian Trail and of course we were dirty and didn’t look our best. We weren’t judged and got all our questions answered. We felt very welcomed.
5 out of 5
by A verified traveler from Midlothian

This traveler left a rating score only Posted 4 May 2024
5 out of 5
by A verified traveler from Waterford

Posted 3 May 2024
Easy parking and super short walk to downtown
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Clean and comfortable. Loud noises from hallway traffic was disturbing.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
The hotel is walking distance to the shopping area of Gatlinburg, yet at a very quiet location. The staff are very polite and efficient. The property is new and in excellent shape.
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Very nice place
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Apr 2024
4 out of 5
by A verified traveler

Posted 7 Apr 2024
Rust on the bath