Ratings based on 632 Verified Reviews

4.6 out of 5
86% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 29 Jul 2023
The breakfast was very average and included mostly prepackaged food.
5 out of 5
by A verified traveler from Independence

Posted 2 Jan 2023
Great place to stay in town. Convenient to most things
5 out of 5
by A verified traveler

Posted 19 Dec 2022
Beautiful property. Nice staff. Close to everything. Lots of fireplaces. Excellent hot apple cider in the lobby
5 out of 5
by A verified traveler

Posted 18 Dec 2022
Our favorite place to stay when visiting Gatlinburg
4 out of 5
by A verified traveler from sparta

Posted 12 Dec 2022
Decor was great ,we where on the river side and it was great I have no complaints at all would recommend to anyone.
5 out of 5
by A verified traveler

Posted 12 Dec 2022
Short walk to everything! Over Gatlinburg Tram up the mountain, Convention center, abundance of restaurants. River view is looking at another hotel with a little river in between but city view is wide panorama od the mountains and town! Such a cute place! Tiny pool but wonderful fire pits! Apple cider and cookies every night. Loved that. Continental breakfast but the most amazing breakfast place right around the corner. It's a yes for me.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Dec 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2022