Ratings based on 992 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
The continetal breakfast was limited.
Comment from Hotel Management
2 Jun 2024 by GM, Hotel Management
Thank you for taking the time to rate and review us.
by A verified traveler
Posted 2 Jun 2024
Didn’t start great because the guy who checked me in was super passive aggressive and rude. But the place was clean, comfortable beds. Just not worth the price. It’s basically in a parking lot, toilet made weird noise and it was just overpriced for the money especially at $25 extra per dog!
Comment from Hotel Management
3 Jun 2024 by GM, Hotel Management
Thank you for rating and reviewing us, though based on your descriptions I suspect this review was intended for another facility. possibly a motel. I hope all is well and that you choose to stay with us in the future.
by A verified traveler
Posted 28 May 2024
The rundown outside is misleading - inside the lobby and rooms were in good condition. Nothing exceptional, but it absolutely met our expectations for a small hotel and we loved that it was pet friendly (though there is a 50lb limit that Expedia and the hotel’s information did not state in advance). We had a comfortable stay and the manager was helpful and friendly
Comment from Hotel Management
1 Jun 2024 by GM, Hotel Management
Thank you for leaving a helpful and positive review. We look forward to seeing you again soon.
by A verified traveler
Posted 28 May 2024
My room wasn't available for check in at the time the website states. It was ready an hour latter. The staff were kind and helpful and facilities were very clean.
Comment from Hotel Management
28 May 2024 by GM, Hotel Management
Thank you for taking the time to leave us feedback, and for your patience on a very busy weekend.
by A verified traveler from Ketchikan
Posted 27 May 2024
This hotel is on the main road, which is very helpful. It's a convenient spot for an overnight if you are traveling through the area. The breakfast was adequate for one day, nothing fancy.
Comment from Hotel Management
1 Jun 2024 by GM, Hotel Management
We are so glad that you enjoyed your stay with us. We look forward to seeing you again soon!
by A verified traveler
Posted 25 May 2024
I liked everything about it.
Comment from Hotel Management
26 May 2024 by GM, Hotel Management
Thank you for the positive rating and review. We hope to see you again soon!
by A verified traveler
Posted 23 May 2024
The staff was very friendly, and they had fresh cookies when we got there! I'm a sucker for cookies! The showers were great, the breakfast was good! Over all satisfied,!
Comment from Hotel Management
24 May 2024 by GM, Hotel Management
Thank you for leaving the positive rating and review. We look forward to your next stay with us.
by A verified traveler
Posted 23 May 2024
It was perfect! Thank you staff.
Comment from Hotel Management
24 May 2024 by GM, Hotel Management
We are so glad that you enjoyed you stay so much. We can't wait for your next visit!
by A verified traveler
Posted 17 May 2024
It is small town hotel, clean nice room. Breakfast is very services, go out to cafe to have breakfast is better.
Comment from Hotel Management
20 May 2024 by GM, Hotel Management
Thank you for rating and reviewing us.
by A verified traveler
Posted 15 May 2024
Sketchy neighborhood. Didn’t feel comfortable walking around at night
Comment from Hotel Management
19 May 2024 by GM, Hotel Management
I'm sorry to hear that you didn't feel comfortable in the area at night. I suspect that there are safer places in the US but I have lived only a few blocks from here for nearly a decade and this is maybe the safest place i have have every lived. I hope you will give us another chance in the future.
