Ratings based on 576 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
Property needs a lot of repair. There were multiple holes in the shower where it looked like they had relocated plumbing. The fan in the bathroom was so loud you could not use the light during the night. The TV was, at most, a 36”. We gave stayed in Comfort Inns during this trip. This one was sub-par.
by A verified traveler
Posted 5 May 2024
Everything was in disrepair and dirty. The swimming pool was chipping, there was bad caulking and repair in the shower, the wall paint was all over the ceiling, the TV service went out several times, there was a wind storm the night we stayed and the windows were whistling and letting in dirt from the wind. It was certainly not worth the $185 we spent for one night. Very sorry we spent all that money for a terrible night sleep.
by A verified traveler
Posted 21 Apr 2024
This hotel is very very dirty. Our bathroom faucet didn’t work, the tub hadn’t been cleaned, soap scumb was everywhere. The breakfast area was so nasty we didn’t eat.
The staff was nice enough to return our money.
by A verified traveler
Posted 25 Mar 2024
The stay was nice. Only issues was the front door didn't work had to use side door. Not really an issue for me.
Comment from Hotel Management
29 Mar 2024 by adrie medina, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.We sincerely appreciate and value your feedback as a member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
by A verified traveler
Posted 25 Mar 2024
Pool was disqusting everything else was okay
Comment from Hotel Management
29 Mar 2024 by adrie medina, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 21 Mar 2024
Beds were fine. Breakfast was ok.
Lots of wear and tear and the room that needs to be replaced or fixed. We only stayed here because they allow pets.
Comment from Hotel Management
29 Mar 2024 by adrie medina, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 16 Mar 2024
Enjoyed our stay
Comment from Hotel Management
20 Mar 2024 by adrie medina , Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
by A verified traveler
Posted 11 Mar 2024
Our room needs some maintenance, was hard to get the main door to latch closed, the bathroom door would not latch, the tub was patched with gorilla tape.
Comment from Hotel Management
12 Mar 2024 by adrie medina , Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest. .We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guestsWe hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 10 Mar 2024
Our room smelled like cat pee, and there was no screen on the outside of the window. Upon addressing the manger on duty the following morning about the smell, she seemed dismissive and rude.
Comment from Hotel Management
12 Mar 2024 by adrie medina , Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest. .We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guestsWe hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 22 Feb 2024
The room was old and bathroom was moldy and needs updating
Comment from Hotel Management
23 Feb 2024 by adrie medina , Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest..We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
