Ratings based on 268 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
11 May 2024 by Manager, Hotel Management
Hello Julian,We're thrilled to hear you had a pleasant experience during your stay! Should you have any additional feedback to share, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another enjoyable stay!
by A verified traveler
Posted 7 May 2024
Ok
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello Augusto,We're sorry to hear about your experience, and we appreciate you sharing your feedback with us. Your comments will be taken into consideration for future improvements. If you have any further concerns, please don't hesitate to reach out to our management. Thank you for choosing to stay with us.
by A verified traveler
Posted 6 May 2024
By far, the service is what stood out at this facility. The lady who checked us in and who was also there bright and early the next morning to facilitate breakfast was delightful! I had eight rooms, most of them for high school kids at a state tournament. Just in my room, the safety lock was broken, as in someone had busted down the door and broken it off and it was never replaced. I scooted a recliner over to prop against it for nighttime, just in case. The room next to me for a group of students . . . the door did not latch without a lot of effort. We came back from dinner to find the door ajar. Assorted stains and ickies in other rooms, but we saved a lot of money by staying here. It is obvious a few people make this their home, and there was junk outside i.e. bbq stuff, several empty beer bottles (one was left on the steps and my student accidentally kicked it over). We will probably not stay here again, but it served the purpose for this event.
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello Rose,We appreciate your feedback on the service provided by our staff member and are pleased you found them delightful. Our team works hard to ensure a positive experience. Should you encounter any challenges during your stay, we recommend contacting management promptly for assistance. Thank you for choosing to stay with us during the state tournament, and we wish you all the best in your future travels.
by A verified traveler
Posted 21 Apr 2024
The room smells like cigarettes
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Pedro, We regret to hear about your experience with the room smell and apologize for any inconvenience caused. Our team is dedicated to providing a pleasant stay for all guests. We suggest reaching out to management directly to address this matter further. Your feedback is valuable in helping us maintain our high standards of service.
by A verified traveler
Posted 6 Apr 2024
Larger room.
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Hello Kathy,We appreciate your feedback and will take your comment into consideration for future improvements. Thank you for sharing your experience with us.
by A verified traveler
Posted 23 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Manager, Hotel Management
Hello JBJ, We appreciate you staying with us and hope you had a comfortable visit. If there were any concerns during your stay, please feel free to contact us directly so we can address them promptly.
by A verified traveler
Posted 10 Mar 2024
It was located nearby a shopping center
Comment from Hotel Management
13 Mar 2024 by Manager, Hotel Management
Hello G, We are pleased to hear that you found our hotel conveniently located near a shopping center. Your feedback is truly appreciated.
by A verified traveler from Bellevue
Posted 7 Mar 2024
Beds were great. Staff friendly. Property needs some updating but price more than reasonable. Just needed a comfy bed & we got it!
Comment from Hotel Management
9 Mar 2024 by Manager, Hotel Management
Hello Jean,We're delighted to hear that you enjoyed our comfortable beds and found our staff to be friendly during your stay. Our team works hard to provide a welcoming atmosphere for all our guests. We appreciate your feedback on the need for updating and will share this with our management for their review. Your satisfaction is important to us, and we hope to welcome you back in the future.
by A verified traveler
Posted 2 Feb 2024
The entire town smelled like feedlot. However, inside the motel, there was no odor of feedlot/cattle barns
Comment from Hotel Management
3 Feb 2024 by Manager, Hotel Management
Hello Carol,Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the odor in the town. We strive to provide a comfortable and pleasant environment within our property, and we're glad to hear that you did not experience any unpleasant odor during your stay with us. Should you have any further concerns, we encourage you to reach out to our management team for assistance.
by A verified traveler
Good on a Budget.
Posted 29 Jan 2024 on HotelsOverall things were fine. However, the door didn’t like to close or the deadbolt latch. The bathroom could use a good deep clean and a little update but everything else was good and the service was amazing.
Comment from Hotel Management
30 Jan 2024 by Manager, Hotel Management
Hello Amanda,Thank you for sharing your feedback with us. We appreciate your positive comments regarding our service. Regarding the door, we apologize for any inconvenience caused. Our maintenance team will address this issue for future guests. We also appreciate your suggestion for a deep clean and update in the bathroom. We always strive to improve our facilities based on guest feedback. We hope to have the opportunity to welcome you back in the future for an even better experience.
