Ratings based on 713 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
All of the buttons I selected.
Comment from Hotel Management
29 May 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 28 May 2024
The beds were very comfortable. The cleanliness was great upon entering; however, after 2 days, we had to ask about where to empty trash, room needed vacuuming, and had to ask about getting clean towels. The staff was scarce but did answer questions. We did not realize "Microtel" meant everything was on a super smaller scale. The size of the bathroom was ridiculously small; no bigger than a 1/2 bath with a tub/shower. I am not an overweight person but the tub was even small (width) for me. The space between the beds and desk/wall unit was so narrow my husband and I could barely pass each other. It would have been nice to have had information on the TV channels. The "guide" channel was a complete guessing game trying to figure out the networks. The water in the bathroom sink was very warm the first day, but after that we were lucky to get lukewarm water. Our stay was for 4 nights and thank goodness we were only there to sleep, shower and dress and did not use the room during the day.
Comment from Hotel Management
29 May 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not have hot water in your guestroom. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 27 May 2024
Fantastic service!
Comment from Hotel Management
29 May 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
29 May 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
29 May 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 24 May 2024
Friendly check-in staff, clean rooms, conveniently located to Waugh Chapel shops and restaurants.
Comfortable bed. Microwave and small fridge in room. Breakfast included.
Comment from Hotel Management
29 May 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 23 May 2024
Easy to walk to many dining options
Comment from Hotel Management
29 May 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 22 May 2024
Place was good and comfortable
Comment from Hotel Management
29 May 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 22 May 2024
Close to stores and restaurants
Comment from Hotel Management
22 May 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
21 May 2024 by Diana Vera, GM, Hotel Management
Dear Ms. HenleyThank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear the experience you encountered during your check in. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
