Ratings based on 695 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
The beds were very comfortable. While pleasent the check--in people on normal matters clueless on normal matters. Examples: 1. We couldn't find phone charger. 2. They had no idea on how to change the room temperature (Ther said we try to keep rooms at same temp) 3. The water was ice cold on Sunday am. Just shrugged their sholders. 4. When no one showed up to clean our room on Saturday they said we had to call. And also something about Covid??? I5. tripped and fell on the way out. No big deal and it was my fault. But your doorman just stood there, not offering help. The boss man came in Saturdat and fixed the heat. This complaint is not just 1 person. No on seemed trained..
Comment from Hotel Management
6 May 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel and suites by Wyndham Gambrills. I am sorry that your experience did not meet your expectations. Please allow me to express my sincere apologies.Your feedback is very important to us and I’m saddened to hear that you did not enjoy your stay with us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns and it is how hope that you will give us the opportunity to better serve you in the future
by A verified traveler
Posted 3 May 2024
One of my favorites
Comment from Hotel Management
6 May 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 28 Apr 2024
The staff was friendly and did everything with a sense of urgency. The room was comfortable, however the bathroom floor hadn't been swept thoroughly and there were strains of hair everywhere. Breakfast was fresh and tasty and the area had many options to eat or order in. I'd definitely stay there again.
Comment from Hotel Management
30 Apr 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 25 Apr 2024
Loved this hotel. So clean and comfortable.
Comment from Hotel Management
25 Apr 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 18 Apr 2024
I have stayed at this hotel many times and this last time the room I received just had a few problems. It was on the first floor by the parking lot and I could never open the curtains because there was no privacy. Every time someone up stairs flushed the toilet there was a loud banging sound.
I would recommend to get a room on one of the higher floors in the back of the hotel.
Comment from Hotel Management
25 Apr 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. It is always a pleasure to receive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 18 Apr 2024
Very calming, relaxing and clean nightly stay. The surroundings where pleasant and peaceful. Plenty of shopping and eateries.The staff was very professional. The room was full of modern upgrades with a nature view. Very nice! I will definitely recommend this hotel.
Comment from Hotel Management
25 Apr 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler from GIRARD
Posted 15 Apr 2024
Dirty bathroom floor reported X4 to front desk on first arriving. Never addressed. Also stained carpet and red stains on bathroom sink & light switch.
Very disappointing !
Will not return in the future.
Comment from Hotel Management
25 Apr 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your guestroom cleanliness was not up to standards. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Diana Vera, GM, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Gambrills. It is always a pleasure to receive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
